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Desktop Support HelpDesk/Support IT Support Computer/Desktop Engineer

Tier 2 Desktop Support Specialist: Imaging, AD & Windows​/Mac

Job in Rockville, Montgomery County, Maryland, 20849, USA
Listing for: AAC
Full Time position
Listed on 2026-07-16
Job specializations:
  • IT/Tech
    Desktop Support, HelpDesk/Support, IT Support, Computer/Desktop Engineer
Salary/Wage Range or Industry Benchmark: 45000 - 65000 USD Yearly USD 45000.00 65000.00 YEAR
Job Description & How to Apply Below
A technology services provider is seeking a Tier 2 Desktop Support Technician to provide support for hardware, operating systems, and standard applications. The ideal candidate should have over 3 years of experience in desktop support with a strong background in Windows 10/11 and MacOS. Responsibilities include troubleshooting issues, documenting incidents, and interacting with users both remotely and on-site. A positive service attitude and familiarity with Service Now are essential for this role, which requires communication and teamwork skills.
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