UI​/UX Designer Security Clearance

Position: UI/UX Designer with Security Clearance
Job Family :
Software Development & Support Travel Required :
Up to 10% Clearance Required :
Ability to Obtain Public Trust What You Will Do :
The ideal candidate is a user-centered designer with strong web form experience who can create accessible, intuitive, and compliant digital experiences for a mission-critical federal grants platform. This role emphasizes Section 508 compliance, usability, form design, stakeholder engagement, and continuous improvement of public-facing Grants.gov capabilities. As a UI/UX Designer, you will design and improve user experiences for Grants.gov web applications, online forms, applicant and grantor workflows, help content, chatbot-related touchpoints, and public-facing digital services.

You will work closely with federal stakeholders, product owners, developers, testers, accessibility specialists, content contributors, helpdesk partners, IV&V teams, and modernization teams to translate user needs, requirements, usability findings, and compliance expectations into clear, accessible, and implementable designs. You will help ensure Grants.gov interfaces and web forms are intuitive, browser-compatible, Section 508 compliant, and aligned with HHS EPLC expectations, federal accessibility standards, and the needs of diverse public users and agency stakeholders.

* Design intuitive, accessible, and user-centered experiences for Grants.gov web applications, online forms, applicant workflows, grantor workflows, public website content, and related digital services.

* Create wireframes, prototypes, user flows, journey maps, form layouts, interaction patterns, and design specifications that support usability, accessibility, and implementation by development teams.

* Design and improve web forms that are platform- and browser-independent, reduce duplicate data entry, support validation and simple calculations, and align with Grants.gov forms requirements.

* Ensure designs, forms, content layouts, and interaction patterns comply with Section 508 requirements and accessibility best practices, including keyboard navigation, screen reader compatibility, color contrast, focus order, labels, instructions, and error handling.

* Conduct usability reviews, accessibility reviews, heuristic evaluations, stakeholder interviews, and technical requirements interviews to identify user pain points and improvement opportunities.

* Collaborate with developers and testers to validate that implemented designs meet usability, accessibility, browser compatibility, responsive design, and Section 508 expectations.

* Support corrective and preventative maintenance for website and form-related user experience issues, including broken links, confusing content, layout inconsistencies, inaccessible interactions, and helpdesk escalation trends.

* Partner with content, communications, outreach, and helpdesk teams to improve user documentation, online help, FAQs, troubleshooting guidance, release notes, status updates, and other public-facing materials.

* Support Grants.gov chatbot and AI-enabled customer support touchpoints by reviewing conversation flows, feedback patterns, content gaps, missed intents, and user experience opportunities.

* Prepare design artifacts, accessibility findings, usability recommendations, wireframes, prototypes, and presentation materials consistent with HHS EPLC, program documentation, and stakeholder communication needs.

* Present design recommendations, usability findings, accessibility risks, tradeoffs, and implementation considerations clearly to executive, federal, technical, and non-technical audiences.

What You Will Need:

* Bachelor's degree . Additional Four(4) years of exp needed in lieu of degree.

* 5+ years of experience in UI/UX design, interaction design, service design, product design, or human-centered design for web applications, enterprise systems, or public-facing digital services.

* Demonstrated experience designing web forms, digital workflows, data entry experiences, validation patterns, error messages, help text, and accessible form layouts.

* Strong working knowledge of Section 508 requirements and accessibility practices for web applications and forms, including screen reader support, keyboard accessibility, focus management, semantic structure, color contrast, labels, instructions, and error prevention.

* Experience translating user needs, business requirements, technical constraints, and compliance requirements into wireframes, prototypes, design specifications, and implementation-ready recommendations.

* Experience conducting usability reviews, stakeholder interviews, accessibility reviews, heuristic evaluations, and user-centered analysis to improve digital products and services.

* Ability to coordinate effectively with product owners, federal stakeholders, developers, testers, accessibility specialists, content teams, helpdesk partners, IV&V teams, and other contractors.

* Strong understanding of:
* Human-centered design, usability, information architecture, interaction design, and…