Senior Manager, Cloud Operations

Role Overview

The Senior Manager, Cloud Operations is responsible for the strategy, reliability, performance, and continuous optimization of AWS cloud services, data platforms, ETL workloads, and Acquia/Drupal environments. This role ensures cloud and platform solutions are architected appropriately to meet business needs while maintaining security, scalability, resilience, compliance, and cost efficiency.

The Senior Manager will lead operational delivery and service management practices, driving platform stability, automation, monitoring, incident response, and continuous improvement across critical technology services. They will provide technical leadership and architectural guidance to cloud operations teams, ensuring alignment with enterprise standards and long-term technology strategy.

The successful candidate will have a demonstrated understanding of our mission, commitment to excellence through inclusive and equitable behaviors and practices, ability to quickly build credibility with stakeholders, along with the following competencies and experience:

• AWS Cloud Operations Expertise
• Cloud Architecture & Solution Design
• AWS Data Platforms & ETL Operations
• Cloud Security & Compliance
• Infrastructure-as-Code & Automation
• Dev Ops & CI/CD Practices
• Monitoring, Observability & Troubleshooting
• Cross-Functional Partnership & Technical Leadership

Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field, or equivalent combination of education and experience.

5+ years of experience in cloud, infrastructure, application operations, data platform operations, or related IT operations roles.

2+ years of experience leading, supervising, or mentoring technical teams.

• AWS Cloud Operations Expertise
• Cloud Architecture & Solution Design
• AWS Data Platforms & ETL Operations
• Cloud Security & Compliance
• Infrastructure-as-Code & Automation
• Dev Ops & CI/CD Practices
• Monitoring, Observability & Troubleshooting
• Acquia & Drupal Platform Support
• IT Service Management & Operational Excellence
• Cross-Functional Partnership & Technical Leadership

• Company-paid time off
• Comprehensive healthcare options
• Retirement savings
• Base Salary Range: USD $ - $ annually.
• Target Annual Bonus: % Varies based on level of role.