UI/UX Designer
Listed on 2026-08-07
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IT/Tech
UI/UX Design, Technical Writer
Overview
Ivory Cloud is seeking a UI/UX Designer to lead human-centered design on a mission-critical federal enterprise system supporting defense security cooperation/Foreign Military Sales operations for U.S. and international stakeholders worldwide. This is a Key Personnel position responsible for reducing user friction, improving data-entry accuracy, and engineering role-tailored interfaces that drive adoption across diverse user communities. The ideal candidate brings deep federal UI/UX experience at enterprise scale, demonstrated Section 508 / WCAG 2.1 AA engineering discipline, and the design judgment required to evolve a complex enterprise interface incrementally without disrupting the workflows that mission users depend on every day.
Requirements- U.S. Citizenship: Required, Non-negotiable. (This differs from eligibility to work in the U.S.)
- Clearance: Active Secret clearance required.
- Minimum Years Experience
: 7 years of UI/UX design experience on enterprise-scale software systems, including a minimum of 4 years supporting U.S. federal customers and 2 years leading design on programs with 10,000+ end users. - Location
:
National Capital Region (NCR); hybrid schedule with regular on-site presence at client Northern Virginia site and company headquarters in Rockville, Maryland. Must reside within commuting distance of the NCR and be available to report on-site within three hours of request. - Demonstrated experience leading the Discover-Design-Deliver lifecycle on federal Agile programs, including structured user research, persona mapping, wire framing, rapid prototyping, and iterative usability testing.
- Expert proficiency with Figma, Adobe XD, or comparable design tools; working proficiency with HTML, CSS, and modern JavaScript frameworks (React or Angular) to communicate design intent to developers.
- Exceptional oral and written communication skills, including the ability to facilitate user research sessions with senior government and military stakeholders and translate findings into prioritized backlog input.
- Direct experience engineering Section 508 / WCAG 2.1 AA compliance into design artifacts from the wireframe stage forward - not as a retroactive audit.
- Demonstrated experience designing role-tailored dashboards for distinct stakeholder communities with materially different workflows, mental models, and authorities.
- Bachelor's degree in Human-Computer Interaction, Industrial Design, Graphic Design, Computer Science, Cognitive Science, or a related discipline. Master's degree in HCI, Design Research, or equivalent preferred.
- Equivalent professional experience may be considered in lieu of formal degree on a case-by-case basis.
- Desired certifications include:
- Nielsen Norman Group UX Certification
- Interaction Design Foundation Certification
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