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Senior Desktop Support Technician: Elite End-User IT

Job in Rockville, Montgomery County, Maryland, 20849, USA
Listing for: Hirebridge
Full Time position
Listed on 2026-08-09
Job specializations:
  • IT/Tech
    Desktop Support, IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 58000 - 66000 USD Yearly USD 58000.00 66000.00 YEAR
Job Description & How to Apply Below

Hirebridge in the Washington, DC metro area seeks a Senior Desktop Support Technician to deliver advanced end-user deskside and remote support for Windows and macOS environments, including iOS devices, VPN, and collaboration tools. You will resolve complex incidents, guide users, and maintain compliant endpoints.

You will work with ITSM ticketing systems (Service Now, Remedy, Cherwell), manage AD and security controls, and assist with lifecycle management and meetings support.

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Position Requirements
10+ Years work experience
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