Scrum Master ​/ Business Analyst

Overview

Looking to make a difference and help modernize critical government missions? Join Acuity's team supporting the U.S. Department of State. As a Scrum Master / Business Analyst, you will serve as the primary liaison between government stakeholders and Agile delivery teams, facilitating Scrum practices while ensuring business needs are translated into high-quality technical solutions. You will support enterprise modernization initiatives by leading Agile ceremonies, gathering and managing requirements, improving business processes, and helping cross-functional teams successfully deliver secure, scalable, and mission-focused capabilities.

Are you ready to use your expertise in the areas of IT Modernization, Data Enablement, and Hyperautomation to make a real difference? Join Acuity, Inc., a technology consulting firm that supports federal agencies. We combine industry partnerships and long-term federal experience with innovative technical leadership to support our customers’ critical missions.

• Serve as Scrum Master for one or more Agile delivery teams, facilitating Scrum ceremonies including Sprint Planning, Daily Standups, Sprint Reviews, Retrospectives, and Backlog Refinement sessions.
• Coach Agile teams on Scrum principles, servant leadership, continuous improvement, and Agile best practices while fostering a collaborative, self-organizing team environment.
• Remove impediments and coordinate with stakeholders to ensure teams can successfully achieve sprint and release objectives.
• Partner with government stakeholders, Product Owners, and technical teams to elicit, analyze, document, validate, and prioritize business, functional, and technical requirements.
• Translate customer objectives into user stories, acceptance criteria, workflows, business process models, and technical documentation supporting Agile software delivery.
• Facilitate stakeholder meetings, requirements workshops, backlog refinement sessions, and sprint planning activities to ensure priorities remain aligned with mission objectives.
• Collaborate with developers, cloud engineers, cybersecurity personnel, architects, and system engineers to ensure business requirements are accurately implemented and validated.
• Analyze existing business processes and identify opportunities to improve operational efficiency through automation, modernization, and process improvement.
• Support enterprise modernization initiatives involving cloud services, cybersecurity, infrastructure modernization, application modernization, and digital transformation.
• Coordinate user acceptance testing (UAT), requirements validation, defect management, and release readiness activities.
• Monitor project progress, identify risks and dependencies, communicate status, and support issue resolution across technical and business teams.
• Develop and maintain project documentation including business requirements, user stories, process flows, meeting notes, sprint metrics, decision logs, and operational procedures.
• Support Agile delivery using Azure Dev Ops, Jira, Service Now, or comparable Agile project management and ITSM platforms.
• Promote Dev Sec Ops , Agile, Lean, and continuous improvement practices throughout the software development lifecycle.
• Perform additional duties as assigned in support of customer mission objectives.

• Bachelor's degree in Business, Information Technology, Computer Science, Information Systems, or related field (or equivalent experience).
• Minimum of five (5) years of experience serving as a Scrum Master, Business Analyst, or hybrid Scrum Master/Business Analyst supporting enterprise IT or software development programs.
• Current Certified Scrum Master (CSM) certification or equivalent Agile certification.
• Experience facilitating Agile Scrum ceremonies and coaching Agile teams.
• Experience gathering, documenting, validating, and managing business and technical requirements.
• Experience developing user stories, acceptance criteria, business process models, workflow diagrams, use cases, and functional documentation.
• Experience supporting Agile software development using Azure Dev Ops, Jira, Service Now, or comparable Agile lifecycle management tools.
• Experience facilitating stakeholder meetings, backlog refinement sessions, sprint planning, and user acceptance testing.
• Strong understanding of Agile methodologies, Scrum principles, and iterative software delivery.
• Strong analytical, organizational, communication, and problem-solving skills.
• Ability to effectively communicate with executive leadership, government stakeholders, developers, engineers, and end users.
• Experience supporting federal government IT programs or enterprise modernization initiatives.

• Certified Scrum Master (CSM), PMI-ACP, PMI-PBA, CBAP, SAFe Scrum Master, or comparable Agile certification.
• Experience supporting the U.S. Department of State or other federal civilian agencies.
• Experience supporting cloud modernization, cybersecurity, Dev Sec Ops , enterprise…