IT & Engineering Specialist

We are hiring an IT & Engineering Specialist to support Windows-based office IT, manage a Cisco site network, and administer license servers for engineering/CAD software.

• Design and implement integration workflows across SaaS and internal systems using Azure Functions.
• Build, publish, and manage APIs using Azure API Management (APIM), including versioning, product configuration, and developer onboarding guidance.
• Implement APIM policies for authentication/authorization, throttling and quotas, transformation, logging, and IP filtering as required.
• Develop Azure Functions (C#/.NET, Node.js/Type Script, or Python) for data transformation, enrichment, orchestration helpers, and lightweight services.
• Implement standardized error handling, retry logic, idempotency, and exception capture patterns.
• Implement secrets and credential management using Azure Key Vault, including managed identity access and rotation-friendly patterns.
• Apply secure-by-default practices such as role-based access control (RBAC), least privilege, and managed identities.
• Implement centralized logging, monitoring, and alerting using Azure Monitor and Log Analytics, including correlation IDs across APIM, Logic Apps, and Functions.
• Create operational runbooks, support documentation, and handoff materials for production support teams.
• Establish reusable templates and patterns (Function App standards, APIM policy snippets).
• Implement Infrastructure as Code (IaC) for repeatable deployments and environment promotion (Dev/Test/Prod).
• Partner with stakeholders to define integration requirements, service-level expectations, and support models.
• Maintain Cisco-based site network, VPN remote access, NAS storage, and AV/conference room support site-wide
• Troubleshoot wired/wireless connectivity; manage routing, switching, and VLANs
• Maintain network security and coordinate maintenance with local/remote staff.
• Support engineering test setups, including wireless bridge, outdoor test network, and iPerf throughput testing
• Implement and support remote testing procedures and communication interfaces between production sites and local servers (Remote Tool: Team Viewer, Any Desk)
• Travel as needed to implement/debug testing procedures
• Coordinate device procurement/shipping with other departments and for other US offices.
• Support the California office and other locations as needed, occasional meetings with HQ in South Korea

• Bachelor's degree (computer/electrical engineering preferred)
• 2-3 years in technical support
• CCNA or CCNP certification (CCNP preferred)
• Experience with virtualization (VMware, Docker, Virtual Box)
• Strong MS OS & Office knowledge and Linux familiarity
• Excellent interpersonal, analytical, and organizational skills; able to work under pressure

• Experience with Atlassian (Confluence, Jira), Google Workspace, Logitech Tap, Git Lab, Solid Works, Keysight, Cadence, HFSS, or Helix ALM

Azure Functions, Azure API Management (APIM), API Development, API Versioning, APIM Policies, Authentication and Authorization, C#/.NET, Node.js, Type Script, Python, Data Transformation, Workflow Orchestration, Error Handling, Retry Logic, Idempotency, Azure Key Vault, Secrets Management, Managed Identities, Role-Based Access Control (RBAC), Least Privilege, Azure Monitor, Log Analytics, Logging and Monitoring, Infrastructure as Code (IaC), Dev/Test/Production Deployments, Technical Documentation, Operational Runbooks, Integration Requirements, Service-Level Management, Windows Administration, Microsoft Office, Linux Administration, Cisco Networking, VPN, NAS Storage, Routing and Switching, VLANs, Wired and Wireless Networking, Network Security, AV and Conference Room Support, Wireless Bridges, Network Testing, iPerf, Remote Testing, Team Viewer, Any Desk, Device Procurement, Technical Support, Virtualization, VMware, Docker, Virtual Box, CCNA, CCNP, Atlassian Confluence, Jira, Google Workspace, Logitech Tap, Git Lab, Solid Works, Keysight, Cadence, HFSS, Helix ALM, Troubleshooting, Analytical Skills, Organizational Skills, Interpersonal Communication

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