Senior Help Desk Technician IV - Enterprise IT Support
Listed on 2026-09-23
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IT/Tech
HelpDesk/Support, IT Support, Systems Administrator, Desktop Support
General Dynamics Information Technology is seeking a Help Desk Technician IV to support enterprise IT operations at Annapolis Junction, MD. You will respond to user inquiries via phone, email, chat or ticketing systems and troubleshoot hardware, software, and network issues.
You will log and track requests, escalate complex problems, mentor junior staff, and contribute to knowledge bases while maintaining ticket records and communicating clearly with non-technical users.
This role, Senior Help Desk Technician IV
- Enterprise IT Support at General Dynamics Information Technology, could be your next opportunity.
We are looking to fill the Senior Help Desk Technician IV
- Enterprise IT Support position at General Dynamics Information Technology in MD, United States.
The Senior Help Desk Technician IV
- Enterprise IT Support role at General Dynamics Information Technology is now open for applications in MD, United States.
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