Business Analyst - Essex Management

Notice to Applicants:
This role will require someone to work onsite two (2) days at the client site who is based in Rockville, MD.

This position supports "Essex, an Emmes Company". Essex is a biomedical informatics and health information technology-focused consultancy founded in 2009 and headquartered in Rockville, MD. The Essex team comprises experts with extensive experience in strategically developing and managing complex health and biomedical information programs for clients in the Federal Government, research academia, and private sectors.

The Business Analyst bridges the gap between business operations and technical delivery, supporting complex health informatics and enterprise transformation initiatives. This role analyzes organizational processes, assesses operational and functional needs, identifies technology gaps, and translates business objectives into fit for function technology solutions. Working independently and collaboratively with stakeholders, the Business Analyst facilitates requirements gathering, process improvement, solution design, system implementation, and organizational change efforts.

The role supports strategic initiatives across functional areas including clinical operations, research, finance, human resources, supply chain, and enterprise operations, helping ensure technology investments align with organizational goals and business priorities. This role is expected to bring the required domain expertise and analytical skills to federal health agency engagements, contributing to Essex’s mission of continuous improvement and client excellence.

• Partner with clients and stakeholders to assess current-state operations, business processes, workflows, and organizational challenges and needs.
• Facilitate workshops, interviews, and working sessions to elicit, analyze, and validate business, functional, and technical requirements, driving consensus and solution-oriented outcomes.
• Develop conceptual business models, process maps, use cases, user stories, acceptance criteria, and other requirements artifacts.
• Communicate findings, recommendations, risks, and solution impacts effectively with technical teams, end users, and executive leadership.
• Participate in strategic assessments, account planning sessions, and solution design reviews to ensure alignment with enterprise objectives.

• Analyze operational and functional environments to identify pain points, process inefficiencies, technology gaps, risks, and opportunities for improvement.
• Recommend strategies and technology solutions that improve IT operations, business performance, and cross-functional collaboration.
• Support health IT, interoperability, and enterprise system initiatives through requirements analysis, solution design, and process redesign.
• Develop and maintain detailed process documentation using standard methodologies: workflow diagrams, storyboards, process mapping, root cause analysis, value stream mapping, and stakeholder analysis.
• Collaborate with business, data science and informatics, and technical teams to define solution approaches and implementation roadmaps.
• Ensure solutions align with governance, security, privacy, compliance, and organizational standards.

• Support all phases of the Software Development Lifecycle (SDLC) and Agile delivery practices, including requirements definition, solution design, development collaboration, testing/UAT, deployment, release readiness, and post-implementation support.
• Manage and refine product backlogs by clarifying, and prioritizing requirements based on stakeholder value, operational impact, dependencies, risks, and changing needs; monitor and evaluate product progress throughout each stage of delivery.
• Coordinate user acceptance testing (UAT), solution validation, data conversion, and system integration activities. Identify, elevate, and assist in resolving complex business and technical issues that impact delivery success.
• Deliver post-implementation support and troubleshooting, ensuring sustained adoption, usability, and training / knowledge sharing to support new tools and workflows, with emphasis on automation, efficiency gains, and responsible AI practices.
• Support change management, training, knowledgebase development, and maintenance of documentation repositories, ensure accessibility to support knowledge…