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Senior Help Desk Technician II - ITIL & Training Support

Job in Rockville, Montgomery County, Maryland, 20849, USA
Listing for: CGS Federal (Contact Government Services)
Apprenticeship/Internship position
Listed on 2026-10-06
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 85000 USD Yearly USD 60000.00 85000.00 YEAR
Job Description & How to Apply Below

CGS seeks a Senior Help Desk Technician to fulfill Level 1 & 2 support (PC Assist) for the Executive Office for the United States Attorneys (EOUSA). The role covers end users including senior management, attorneys and staff in a government setting.

CGS emphasizes collaboration, professional growth, ITIL-aligned incident management, and proactive IT support while providing a supportive, mission-driven work environment.

We would love to welcome a new Senior Help Desk Technician II - ITIL & Training Support to our group in Rockville, MD, United States.

Step into the Senior Help Desk Technician II - ITIL & Training Support role at CGS Federal (Contact Government Services) in Rockville, MD, United States and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

Position Requirements
10+ Years work experience
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