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AV Event Producer
Job in
Rockville, Montgomery County, Maryland, 20849, USA
Listed on 2026-02-21
Listing for:
CRG
Full Time
position Listed on 2026-02-21
Job specializations:
-
Language/Bilingual
Technical Support
Job Description & How to Apply Below
- Serve as the primary point of contact for supported meetings and events
- Meet directly with customers to gather requirements, confirm logistics, and ensure alignment on expectations
- Provide white‑glove service for executive and high‑visibility meetings
- Support and manage VTC sessions utilizing platforms such as Zoom, Microsoft Teams, and Web Ex
- Perform daily system checks to ensure meeting room equipment and conferencing tools are functioning properly
- Coordinate with technical support teams when troubleshooting or escalation is required
- Oversee live meetings to ensure smooth execution, participant connectivity, and overall production quality
- Proactively anticipate and resolve issues to prevent disruptions
- Maintain professionalism and composure in fast‑paced, high‑visibility environments
- Experience supporting Video Teleconferencing (VTC) meetings
- Working knowledge of Zoom, Microsoft Teams, and/or Web Ex
- Strong client‑facing and communication skills
- Experience gathering customer requirements and translating them into execution plans
- Ability to provide white‑glove service in executive or government environments
- Light technical aptitude (comfortable running checks, basic troubleshooting, and coordinating with AV teams)
- Strong organizational skills and attention to detail
- Prior experience supporting NIH, FDA, or other HHS agencies
- Previously issued HHS badge (highly preferred to accelerate onboarding)
- Experience supporting government or regulated environments
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