Program Manager Senior Iv

Introduction

This is an "at will" Management Service position which serves at the pleasure of the Superintendent of the Maryland State Police. It is important that all experience be fully documented. Failure to answer all supplemental questions specifically and accurately may cause the candidate to be rejected. PLEASE FILL OUT THE APPLICATION COMPLETELY.

Instructions for the application process:

• The application is part of the examination process. Your answers will determine your eligibility to participate in the next phase of the selection process.
• Clearly describe your qualifications in detail. Credit cannot be given for education, training, experience, knowledge, skills, and abilities that you fail to indicate.
• Do not leave any answer spaces blank; if a question does not apply, write "N/A".
• Although you may attach a resume to further describe your qualification, it does not substitute for completing the application form. An incomplete application form may result in disqualification. Do NOT write "see resume" in your work history or responses to supplemental questions.
• Failure to comply with these instructions may result in disqualification.
• Read the Job Announcement carefully for specific filing instructions, supplemental questions, and final filing dates.

This position functions as the Senior Program Manager within the Technology and Information Management Command (TIMC) and is responsible for the oversight and leadership of programs within TIMC. The role plans, directs, and administers all aspects of agency programs that have a broad scope and major impact on agency missions and operations; acts as a liaison between units, technology, and support teams.

It is an integral element to the Department’s overall success with programs affecting not only the Maryland Department of State Police (MDSP) but also our allied partners and citizens of the state. The position strengthens alignment to organizational strategy, ensures better control, and provides more focus toward benefits realization while maintaining a comprehensive view of the organization and its business.

• Plan, direct, and administer all aspects of agency projects that have a broad scope and major impact on agency mission and operations; act as a liaison between business units, technology, and support teams.
• Establish overall policies and procedures for the program(s), oversee their implementation, evaluate their effectiveness, and approve major revisions; work with management to identify areas of improvement and develop creative solutions.
• Oversee and manage the personnel and financial resources of the program(s); plan, coordinate, supervise, and evaluate the work of subordinate managers; determine organizational structure and staffing needs of the program(s); prescribe and oversee development and training of program staff; prepare and train staff on internal processes and systems.
• Oversee and monitor IT-related contracts; assist in the development of various procurement artifacts (RFPs, requisitions, BPW agenda items, etc.), participate in procurement reviews, educate and advise internal teams regarding contractual issues, identify and help to resolve changes that may arise during contract performance, and assist in negotiating contract/procurement modifications.
• Evaluate all software project requests to determine if the project benefits the agency or the state and provide recommendations. Review requirements and assist with documentation of same, specifications, test, support, and training plans to ensure they align with project objectives.
• Research, recommend, and implement workflow efficiencies to continually improve quality and efficiency of operational business processes; develop procedure documentation in support of new processes, products, or system enhancements; ensure recommended solutions are technically current and meet all compliance rules.
• Maintain knowledge of procurement procedures and laws; represent the agency before federal, state and local officials, legislative committees, senior managers, and executives of other agencies concerning program activities.
• Analyze proposed legislative changes and…