Outbound Sales Associate

Job Description

An industry-leading private aviation group is seeking an Outbound Sales Associate to support its continued growth. This is an excellent opportunity to experience the dynamic business aviation industry and the safety sector. The company develops Safety Management Systems (SMSes), offers proprietary SMS software, and produces operations manuals for thousands of customers. The worldwide customer base and expanding target market includes Fortune 500 flight departments, aircraft management companies, and private owner/operators of business jets, FBOs and commercial drone operators.

Full-time employees receive paid benefits including: health insurance, a 401(k) with a company match, paid holidays, and paid vacation time that increases with additional years of service.

• Collaborate with the sales team to implement sales strategies and tactics to increase outbound sales to new customers
• Collaborate with the marketing team on executing email campaigns
• Independently pursue sales opportunities via a combination of outbound calls and email campaigns
• Generate new business from cold and warm leads and to build our client base
• Facilitate warm transitions between prospects and the sales team
• Create and update records in the customer relationship management (CRM) system
• Gather and record lead feedback and objections
• Assist with preparation of proposals for new prospects using existing software stack

• Bachelor’s degree or equivalent work experience
• Excellent written and verbal communication skills
• Outstanding time management, prioritization, and organizational skills
• Proficient in any brand(s) of business software to include word processing and spreadsheets
• Good understanding of software concepts
• Qualities that exude our company value of “care”
• A curious mind eager to learn all about our industry
• Ability to work in a hybrid role, with part-time on site at our headquarters in Rockville, MD (after 90-days of employment)

• Exposure to aviation either through education, work environment, or hobbies
• Prior work or internship experience in a customer facing role
• Experience with any brand(s) of CRM software

• Self confidence and a desire to deal with customers directly
• Strong interpersonal skills
• Self Starter
• Organized with attention to detail
• Dedicated to outstanding customer service
• Conscientious and reliable
• Outstanding time management, prioritization, and organizational skills
• Flexible in response to new and changing priorities