Scientific Product Manager – Single Cell, Spatial Genomics & Olink Proteomics

Psomagen Rockville, Maryland, United States

Psomagen, Inc., founded in 2004 in Rockville, MD, is a leading provider of genetic and genomic testing services. The company delivers advanced sequencing solutions, including next-generation and Sanger sequencing, supported by comprehensive data analysis for basic research and scientific applications.

Psomagen operates CLIA-certified and CAP-accredited laboratories, ensuring the highest standards of quality, accuracy, and reliability in its services.

Listed on the KOSDAQ in July 2020, Psomagen continues to expand its presence in the global research market, strengthening its capabilities in genomic services and data-driven solutions.

Psomagen is seeking an experienced Scientific Product Manager to own and grow our cutting-edge Multi-omics service portfolio (Single Cell, Spatial Genomics, Olink Proteomics). This is a critical on-site role at the center of Sales, Lab Operations, Bioinformatics (BI), and Clients. You will be the owner of these service offerings: defining what we sell, how it is scoped and priced, and how it is delivered, so that Sales can sell it with confidence and the lab can deliver it consistently.

The primary KPIs of this role are twofold: (1) to support Sales by providing the technical depth, product knowledge, and accurate commercial documents that help win and grow business, and (2) to align closely with the Psomagen laboratory so that every offering runs as a seamless, repeatable process across the entire business life cycle, from service design and quotation through sample intake, execution, data delivery, and customer feedback.

You will combine scientific credibility with product thinking: understanding the customer, shaping the offering, and continuously improving it.

• Contribution of technical and product support to proposal win rate, pipeline conversion, and revenue growth of the Single Cell, Spatial, and Olink portfolio.
• Quote turnaround time and quote/SOW accuracy (error and revision rate before client submission).
• Sales enablement effectiveness: adoption of product materials, training, and standard proposal templates by the sales team.
• Repeat business, follow‑on projects, and account expansion driven by strong offerings and client relationships.

• Alignment between what is sold and what the lab can deliver: completeness and quality of sales‑to‑lab handoffs and fewer scope changes after kickoff.
• Service performance: on‑time delivery against committed turnaround times, first‑pass success rate, and reduction in rework and re‑runs.
• New and updated offerings launched on schedule with lab readiness, validated workflows, and trained sales staff.
• Speed and quality of issue resolution and client satisfaction (CSAT/NPS) at project close.

• Own the service portfolio, roadmap, and portfolio profitability for Single Cell, Spatial Genomics, and Olink Proteomics, including service definitions, standard packages, deliverables, specifications, and turnaround times.
• Work with Sales, Finance, and Lab leadership to develop pricing and packaging that is competitive, profitable, and operationally realistic.
• Monitor market trends, competitor CRO offerings, and new platforms, chemistries, and applications; build business cases for new or enhanced services.

• Thoroughly understand Psomagen’s laboratory workflows and technical capabilities, and represent the lab and the product with credibility when the sales team discusses projects with clients.
• Identify clients’ complex scientific requirements…