Manager - Asset Protection; Store - Congressional Plaza Rack

Job Description

The Manager of Asset Protection (AP) is responsible for supervising Asset Protection teams in the store they support. This supervision includes recruiting, development, performance oversight, and budgeting. The Manager is responsible for the execution of the company shrinkage reduction strategy within their store/building, ensuring the safety and security of employees, preventing theft, enhancing company profitability, and aligning with company values and business strategy.

• Lead by example and execute the organizational strategy set by the AP Division.
• Develop strong relationships within the store, inclusive of Store Manager, Service Experience, Inventory Accuracy, and Human Resources, and serve as the leader in shrink-impacting subjects.
• Act as owner of building security and safety, educating the store on emergency preparedness topics and assisting employees in safety incidents.
• Monitor and communicate all reports to ensure that AP incidents and cases are reported and documented properly.
• Be a results-driven leader through leveraging data to identify trends and mitigate internal and external theft.
• Lead the execution of the company shrink program and directives, including shrink reduction plans and detection of theft and dishonesty issues.
• Act as a strong people leader, hiring and developing talent competent to support internal and external investigations, auditing, shortage reduction programs, AP awareness programs, and system controls.
• Be data-driven, leveraging reporting to identify risks and mitigate issues that reduce loss and maximize profitability.

• Proven success in investigative, asset protection, and security procedures, as well as prior AP leadership experience.
• A comprehensive understanding of Exception-Based Reporting tools and Case Management Software.
• Ability to develop and maintain productive relationships with other employees and leaders.
• Ability to communicate clearly and professionally with co-workers and customers.
• Strong decision-making and problem-solving skills in high-stress situations.
• Strong written communication skills.
• Strong organizational, delegation, and follow-through skills.
• Ability to manage competing priorities in a fast-paced environment.
• Computer proficiency, including use of monitoring and surveillance technologies.
• High level of ownership, accountability, and initiative.
• Ability to work a flexible schedule based on department and store needs.

$66,000.00 - $ Annual. Pay offers are dependent on location, job-related knowledge, skills, and experience.

Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
Medical/Vision, Dental, Retirement and Paid Time Away, Life Insurance, and Disability. The position may be eligible for performance-based incentives/bonuses. Benefits include 401(k), medical/vision/dental/life/disability insurance options, PTO accruals, holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment.

For Los Angeles or San Francisco applicants:
Nordstrom is required to inform you that we conduct background checks after a conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location. Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state.

To apply, log into Workday, click the Careers button and then click Find Jobs. Nordstrom keeps job postings open for at least one day after the posting date.