Homeless Support Services Coordinator

Homeless Support Services Coordinator

This is a full-time teleworking position with the expectation of visiting clients throughout Montgomery County.

The Coordinating Center (The Center) has more than 40 years of experience supporting children, youth, adults and seniors living with complex medical needs and/or disabilities statewide. Deeply committed to a person-centered approach and philosophy, The Coordinating Center helps individuals of all ages and abilities achieve optimal quality health, affordable healthcare, and a meaningful community life. Over the past four decades, we have become an industry expert in the delivery of person-centered, community-based care coordination services and population health.

We are looking for people who have a passion for helping others in your community, and who align with our mission, vision, and values as a nonprofit organization. If you have experience in housing, human services, or the unhoused population, and have strong critical thinking skills, this might be the organization for you! We look for collaborative and creative minds, self-managing organizational skills, and the desire to challenge and grow professionally.

Specific qualifications are:

• A bachelor's degree in a human services related field is required.
• Two years of case management experience is required.
• Ability to travel throughout Montgomery County and conduct home and community visits is required.

The Homeless Support Services team, operating the Housing Initiative Program (HIP) - provides coordination of services and direct assistance to formerly homeless individuals currently receiving permanent supported housing services. This is accomplished through the delivery of individualized services and support with the goal of maintaining long-term housing stability. The Homeless Support Services Coordinator (HSSC) supports the mission of The Coordinating Center (The Center) by providing person centered services and service coordination within the parameters of the contract and Housing First principles.

The HSSC is responsible for complying with the Montgomery County Services to End and Prevent Homelessness (SEPH) Housing Initiative Program (HIP) contract requirements, integrating technology to maintain database(s) integrity, report writing and maintenance of documentation. The HSS Coordinator provides ongoing outreach to program recipients, works interdependently with the Coordinated Entry System (CES), HIP Housing Locator and HIP Community Health Nurse (when applicable) and collaborates with community agencies to engage recipients in activities which ensure residential stability.

This position requires a commitment to and culturally competent approach to Culture, Access, Respect, and Equity (CARE).

As a Homeless Support Services Coordinator, you will:

• Utilize the Housing First model to engage program recipients and promote housing stability, personal recovery, and self-sufficiency.
• Work intensively in one-on-one relationships with individuals engaged in HIP to provide support, engagement, and referral through Housing First practices and methodology.
• Work to help clients achieve community integration and continuity of care through facilitating community support while working toward successful permanent supported housing residency. This includes homeless populations who are veterans, people with behavioral health challenges, physical health conditions and especially long-term chronic homeless populations.
• Secure information such as medical, psychological, and social factors to jointly develop an individualized, recovery based, housing and service goal plan consisting of time-specific goals and objectives (SMART). Goals/objectives to be based on individual needs, desires, strengths, resources, and limitations, addressing the complex strengths and challenges of all individuals served.
• Monitor housing stability by ensuring every housed participant has a current lease, obtaining confirmation rent and utilities are being paid and reviewing ledgers with participants and landlords monthly.
• Complete required and as needed face-to-face contacts developing rapport with clients while meeting specific individual…