Recreation Program Coordinator

The Program Coordinator will oversee the planning, organizing, and coordination of recreational classes/programs, camps, competitions, and special events in collaboration with facility and program managers. The Program Coordinator will be responsible for staff supervision (seasonal, volunteers, and instructors); administration; program and event budgets; marketing; and customer service. This position will develop and manage partnerships with various groups to enhance programs and events.

• Oversee divisional programming in collaboration with facility and program managers (classes, camps) at seven facilities (Cabin John Ice Rink, Wheaton Ice Arena, Pauline Betz Addie Tennis, Wheaton Indoor Tennis, South Germantown Driving Range, South Germantown Archery, and Wheaton Sports Pavilion). Plan and organize classes. Defines goals and objectives. Sets standards. Sets fees and class descriptions. Evaluates programs and surveys customers. Assist with program registrations for camps and classes.
• Develop and manage master events and programming calendar for the division.
• Assist program managers (Ice Rinks, Tennis, Driving Range/Archery, and Wheaton Sports Pavilion) with planning, scheduling, and assigning work. Hold regular meetings to identify work program needs, improvements, and make recommendations. Ensure all staff receive various training courses (CPR/First Aid; Behavioral; Customer Service; Youth Camp Standards, etc.). Assists with recruiting, hiring, training, and evaluating seasonal staff.
• Camp responsibilities include assisting program managers (Ice Rinks, Tennis, Driving Range, and Wheaton Sports Pavilion) with creating and implementing camps, corresponding with parents, hiring and training staff, overseeing camp paperwork, ensuring activities/trips and transportation are set up, and the division complies with Youth Camp Standards (YCS). Assist with oversight of the Youth Camp Standards committee by ensuring division staff participate in meetings, the development of the camp binder, and training.
• Plan, implement, and administer all aspects of special events to include but not limited to community events, competitions, tournaments, open houses, etc. that will appeal to diverse audiences of all ages within the division.
• Develop and manage partnerships with various groups to enhance programs and events.
• Provide assistance and general customer service to customers. Set a positive example for employees ensuring customers are treated in a prompt, professional, respectful manner.
• Participate in program budget formulation regarding projected revenues and expenditures for responsible areas to include personnel, supplies and materials, other services and charges such as instructors, marketing, camp transportation, etc. Oversee purchasing activities. Regularly monitoring revenues and expenditures within approved budget and reporting them to management. Prepare financial reports and recommendations of fees.
• Conduct research to identify trends or seek information that would be useful to develop programs and evaluate them.
• Keep program records. Maintains records of revenues and expenditures, inventory of supplies and equipment, program rosters, and participants paperwork, etc.
• Assist with marketing programs, competitions, and special events. Works with marketing staff to promote through various media outlets, including social media (Facebook, websites); assist with the preparation of marketing materials such as brochures, flyers, and the Recreation guide. Review and monitor facility websites for needed changes and updates by the marketing department.
• Coordinate externally. Meets with citizens, instructors, parents, community groups, and government agencies to identify needs, plan programs, and answer questions about programs.
• Serve on various committees (Park Programmers, CAPRA, Youth Camp Standards, etc) to ensure goals, objectives, and standards are being met by divisional staff.

• Demonstrate knowledge of concepts and techniques of program administration; sports and organized sporting activities; public relations; program assessment and analysis; and budgeting.
• Ability to effectively communicate with all team members, employees, and partners.
• Ability to perform complex activities involving program planning, program management, and utilization of resources.
• Strong project management skills and ability to work collaboratively.
• Superb written, verbal, and organizational skills.
• Strong interpersonal skills and ability to interact with diverse communities.
• Proficient in using a computer, other electronic devices, and modern office suite software (such as MS Office), enterprise software, specialized software, and performing other computer functions for data management and retrieval.

• Bachelor’s Degree in Parks and Recreation, Recreation Management, Sports Management, Leisure Studies, Physical Education or any related field.
• Four (4) years of experience in…