Customer Experience Specialist — Scheduling & Support
Job in
Rockwall, Rockwall County, Texas, 75087, USA
Listed on 2026-08-02
Listing for:
Milestone Electric, Air, Security & Plumbing
Full Time
position Listed on 2026-08-02
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Customer Success Mgr./ CSM, Technical Support
Job Description & How to Apply Below
Milestone Home Services Co. in Rockwall, TX is hiring a Customer Experience Provider to be the first point of contact for customers, handling inquiries about accounts, appointments, cancellations, reschedules, and the Advantage membership program with a focus on excellent service.
You will resolve questions, educate customers on membership benefits, coordinate with HUB and other teams, and support scheduling accuracy. The role requires flexibility, teamwork, and a commitment to customer success.
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