Quality Tech - 2nd Shift

Quality Technician

Location:

Rockwall, Texas

Reports to:

Quality Manager

Summary

This role is responsible for assisting the Quality Manager in the coordination, facilitation, and implementing of quality assurance standards and systems for the company.

Duties and Responsibilities

• Support the quality technicians in daily and weekly requirements.
• Management of the quality complaint tracking system
• Comply with company policies and procedures.
• Additional duties as assigned by management.
• Support the quality training program for all departments. Collaborate with supervisors and leads to facilitate and ensure adequate training is provided to all plant personnel.
• Become familiar with the company quality system to effectively train the lead team and plant personnel.
• Follow up with front Line Leadership and become a resource/support on Quality related issues and concerns. Collaborate to complete quality initiatives and get the training done on time.
• Identify training needs by identifying the business goals and regulatory/certification compliance.
• Identify resources needed to provide training & support. Identify employees who could benefit from outside training.

Experience

• Exceptional Excel skills
• Excellent communication skills, written and verbal

Candidates are preferred who offer the following:

• Minimum 2+ years of Quality Auditor or Quality Technician experience
• Prior work experience in the corrugated industry.

Language Skills

• Able to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or government regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills

• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Apply concepts of basic algebra and geometry.

Reasoning Ability

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Physical Demands

• Employee is regularly required to walk and talk and hear.
• The employee is frequently required to stand; use hands to finger, handle, or feel; and reach with hands and arms.
• The employee is occasionally required to sit.
• The employee must regularly lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.
• Vision requirements include: close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

• While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions, moving mechanical parts, and fumes or airborne particles. The noise level in the work environment is usually loud.

Performance Measurements

• Operating Standards – meet or exceed operating standards set in the areas of quality, cost, safety, customer satisfaction and productivity.
• Personal Growth – Each year, professional goals will be developed and agreed to by the employee and supervisor.
• Employee Relations – The employee will be evaluated regarding behaviors associated with appropriate human interaction, respect and communication.
• Creativity – The employee is expected to be active in advancing the business through new and innovative ideas.

Pratt is America's 5th Largest Corrugated Packaging Company and the world's largest, privately-held 100% recycled paper and packaging company, with more than 9000 highly-skilled, green-collar employees dedicated to the environment and sustainability.