Engineer, Quality Engineering

Founded by the Channell family in 1922, Channell is a global designer, manufacturer, and seller of outside plant infrastructure equipment. The markets served by Channell are Telecommunications, Municipalities, Internet Service Providers, Wireless, Water, Power, and CATV, among others. Major product lines include a complete line of thermoplastic and metal fabricated enclosures, fiber optic cable connection and management systems, and high-performance below-grade vaults.

JOB SUMMARY:

The Quality Control Engineer facilitates preventative, corrective action and finds solutions to customer complaints. Supports the Quality Auditors with tools to identify non-conformance and uses problem-solving and remedial action skills. Executes process control methods on a wide assortment of manufacturing and assembly processes. Assists the quality team in maintaining the effectiveness of the Channell Quality Management System and supports continued certification of ISO 9001:2015.

ESSENTIAL FUNCTIONS:

Develops training to build quality awareness throughout manufacturing.

Provides leadership in compliant areas of internal auditing and ISO 9001: 2015 documentation.

Executes continuous improvement of Quality Auditor receiving/inspection and Quality Auditor floor auditing

Monitors and communicates supplier quality performance metrics.

Conducts supplier audits and issues recommendations and requests for corrective action.

Assists Manufacturing Engineering in analyzing product non-conformance, customer, and internal complaints.

Addresses non-conformance and complaints by identifying a root cause with root cause correction.

KNOWLEDGE OF:

Good understanding of quality and safety practices ABILITY TO/TRAINING REQUIREMENTS:

Must understand and follow all departmental safety rules.

Read and understand written assembly instructions

Understand Safety Data Sheets (SDS)
ISO sections about the position

QUALIFICATIONS:

Bachelor’s Degree in Engineering (Quality, Industrial, or Mechanical preferred)
Minimum 3 years in a Quality Engineering Experience in product development and manufacturing release

Experience in assembly operations

Experience with an ISO 9001: 2015 certification

Experience with Engineering Documentation released to Manufacturing

Experience with Material Review Board techniques and responsibilities

Working knowledge of statistical techniques and tools

Demonstrated auditing and problem-solving skills

Demonstrated verbal and written communication skills

Ability to train and mentor

Working knowledge in spreadsheets, databases, and word processing software

General understanding of business and financial metrics

Ability to lift to 30 / 50 pounds

Wear proper personal protective equipment, such as safety glasses, steel toe boots, and high visibility uniform

Capacity to work overtime as needed PHYSICAL DEMANDS AND

WORKING CONDITIONS:

The physical and working conditions requirements below are examples of the orders to carry out the essential job functions.

Physical Demands:
Sitting, standing, and walking (up to continuously); bend/stoop, twist neck and torso (frequently); reach, hold, grasp, push, pull, lift/carry raw material, finished product, tools, and machinery up to 30 / 50 pounds (frequently); use seeing, hearing and speaking.

Working Conditions:

Work indoors and outdoors; exposure to temperatures commensurate with outdoor seasonal temperatures.
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