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Customer Service & Business Office Associate

Job in Rockwall, Rockwall County, Texas, 75087, USA
Listing for: Legend Senior Living
Full Time position
Listed on 2026-02-24
Job specializations:
  • Retail
    Office Administrator/ Coordinator, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 30000 USD Yearly USD 30000.00 YEAR
Job Description & How to Apply Below

Customer Service & Business Office Associate

Monday-Friday from 8 am - 5 pm

A certified Great Place To Work (voted by associates) 7 years in a row!

Benefits
  • Medical, Dental, Vision offerings (for benefit eligible associates)
  • Company Paid Life Insurance coverage in the amount of $30,000
  • Voluntary benefits including:
    Hospital Indemnity, Accident Insurance, Critical Illness, legal/Identify Theft, and Disability insurance (for benefit eligible associates)
  • 401(k) program including discretionary company match
  • Competitive Paid Time Off (for full-time associates)
  • Holiday pay
  • Discretionary Scholarship program
  • Annual performance evaluations/raises
Job Highlights

Legend Senior Living is looking for an organized, detail-oriented and self-motivated individual to join the team as a Customer Service & Business Office Associate. This role would provide a wide variety of administrative support to residents and associates.

Responsibilities
  • Greeting/assisting visitors at the front desk and routing incoming phone calls
  • Recruiting responsibilities such as
    :
    Scheduling interviews, running background checks, associate on-boarding
  • Managing the payroll system by
    :
    Entering new associates, correcting punches, documenting absences
  • Accounting responsibilities such as
    :
    Entering transactions into an expense tracking report, submitting invoices/checks, collecting/depositing rent payments
  • Training support such as
    :
    Printing training forms, submitting and documenting completed trainings, running reports of overdue trainings
  • Submitting forms such as
    :
    Associate changes, meeting minutes, injuries, garnishments, employment verifications, etc.
Bonus opportunities
  • Employee referrals
  • Employee of the month/year
  • Resident tour (move-in)
Why we should be your “home away from home”
  • Work environment: Our focus is to maximize the potential of every life we touch. We do this by creating an elegant community where our residents are surrounded by the highest standards of quality of service, environment and care. This includes Holistic Wellness, Gold Leaf Dining standards and vibrant Life Enrichment activities.
  • Associate support available: Work friend trainer, employee assistance program, crisis care assistance, paid-time-off donations, continuing education opportunities, appreciation/sympathy gifts, family member discount.
  • Associate growth opportunities
    :
    In addition to competitive pay, hundreds of associates are promoted each year! We conduct annual performance evaluations with raises.
  • Company snapshot: Legend has been a family business for 30 years, and is adding multiple properties each year! Our awards include:
    Great Place To Work, Best of Senior Living Award, Innovative Programming in Senior Living.
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Position Requirements
10+ Years work experience
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