Vehicle Internet Sales

Overview

Group 1 CJDR Rockwall is seeking motivated, customer-focused individuals to join our team as Vehicle Internet Sales Associates. This role is ideal for someone who enjoys connecting with customers both online and in person, has strong computer skills, and thrives in a fast-paced sales environment.

As an Internet Sales Associate, you will be responsible for responding to online leads, building relationships with prospective customers, guiding them through the vehicle purchasing process, and helping convert inquiries into showroom visits and vehicle sales. Whether you have automotive sales experience or are looking to start a rewarding career in the industry, we provide the training and support needed to succeed.

We are looking for self-motivated team members who are eager to learn, driven to achieve goals, and committed to providing an exceptional customer experience.

• Respond promptly and professionally to internet leads, phone calls, text messages, and online inquiries.
• Build rapport with customers and identify their vehicle needs.
• Schedule and confirm appointments for showroom visits and vehicle demonstrations.
• Follow up with customers throughout the sales process and maintain ongoing communication.
• Assist walk-in customers and provide a positive dealership experience.
• Utilize CRM and dealership software to track customer interactions and sales opportunities.
• Maintain knowledge of current inventory, vehicle features, promotions, and financing options.
• Work collaboratively with sales, finance, and management teams to achieve department goals.
• Meet or exceed individual sales and customer satisfaction objectives.

• Previous automotive sales, internet sales, retail sales, or customer service experience.
• Experience using CRM systems and digital communication tools.
• Excellent computer and technology skills.
• Strong verbal and written communication abilities.
• Comfortable speaking with customers both online and face-to-face.

• Competitive compensation with performance-based earning potential.
• Paid training and ongoing professional development.
• Career advancement opportunities within Group 1 Automotive.
• Medical, dental, and vision insurance.
• 401(k) with company match.
• Paid time off and holidays.
• Employee vehicle purchase program.
• Supportive team environment with strong leadership.
• Access to industry-leading tools and technology.

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment may be contingent upon successful completion of a background check and/or drug screening.