Accounts Receivable Specialist; Entry Level

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Position: Accounts Receivable Specialist (Entry Level)

Location: Rocky Hill, CT

Job : 253

# of Openings: 1

SUMMARY: The Accounts Receivable Specialist supports the daily accounts receivable function by assisting with payment processing, account maintenance, customer inquiries, reconciliations, and follow‑up collection. This position requires strong attention to detail, effective communication skills, and the ability to manage multiple tasks in a fast‑paced environment while maintaining accuracy and professionalism.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: other duties may be assigned.

• Accounts Receivable Support
  • Assist with daily accounts receivable activities, including payment posting, account updates, and basic reconciliations.
  • Process customer payments accurately and in a timely manner, including checks, ACH, wire, and online payment transactions.
  • Maintain accurate customer account records and support timely updates to billing and payment information.
• Customer Service and Collections Support
  • Respond to routine customer and internal inquiries regarding account balances, payments, invoices, and statements.
  • Assist with collection follow‑up by communicating professionally with customers regarding outstanding balances.
  • Encourage customers to use available payment tools and portals to support timely and efficient payment processing.
• Reporting, Reconciliation, and Documentation
  • Assist with preparing and distributing statements, reports, and account documentation as needed.
  • Research and help resolve payment discrepancies, unapplied payments, and basic account issues.
  • Maintain organized records and documentation to support internal controls, audits, and departmental procedures.
• Team Support and Adaptability
  • Effectively multitask while managing assigned responsibilities, deadlines, and shifting priorities.
  • Remain flexible and able to pivot as business needs, workloads, and processes change.
  • Provide backup support to team members and assist with special projects or process improvement initiatives as assigned.

• Basic understanding of accounts receivable, billing, payment processing, collections, or related accounting functions.
• Proficiency with Microsoft Office products, including Excel, Word, and Outlook.
• Ability to learn and use accounting systems, payment platforms, and internal business applications.
• Strong verbal and written communication skills, with the ability to interact professionally with customers, team members, and internal departments.
• Strong attention to detail and commitment to accuracy when entering, reviewing, and reconciling financial information.
• Ability to multitask, prioritize assigned work, and meet deadlines in a fast‑paced environment.
• Ability to research routine account questions, identify discrepancies,…