Controls Service Technician

Build your best future with the Johnson Controls team. As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future. Our teams are uniquely positioned to support many industries worldwide. You will have the opportunity to develop yourself through meaningful service work and learning opportunities.

We strive to provide our employees with experience focused on supporting their physical, financial, and emotional well‑being. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away.

• Competitive salary
• Paid vacation/holidays/sick time – 10 days of vacation first year
• Comprehensive benefits package including 401(k), medical, dental, and vision care – available day one
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

• Under minimal supervision, conduct preventive maintenance, repair, installation, commissioning, and general servicing of systems, including detailed troubleshooting.
• Responsible for high levels of customer satisfaction through direct on‑site customer interface.
• Mentor control technicians, service technicians, and mechanical technicians on building automation activities with high technical competence.
• Complete required project and service documentation.
• Provide customers with the highest level of service to solve building inefficiencies and resolve service‑related items.
• Act as a trusted advisor, providing solutions and outcomes at the time of service.

• Diagnose and repair complex control systems malfunctions requiring extensive knowledge of electronic or digital control systems and ability to test and write modifications in multiple languages of systems software.
• Consult with the customer through data gathered and site assessments.
• Provide field proposals for retrofits, upgrades, or enhancements to existing equipment.
• Assist sales by providing technical recommendations for sales leads.
• Manage assigned work to meet professional and efficient execution of time and customer satisfaction.
• Report problems or changes to management immediately.
• Interface with branch manager, service manager, service project manager or subcontractors on projects to coordinate activities.
• Provide sketches of field changes and discrepancies for engineering corrections and drawings.
• Assist with job layouts and bid proposals.
• Communicate with customers upon arrival and before leaving the work site, ensuring high levels of customer satisfaction.
• Support customer training and deliver manuals and documentation.
• Provide safety leadership and instruction to all controls technicians in the branch, and promote safety awareness when working onsite with subcontractors.
• Offer mentorship for certification of Controls Technicians and Service Technicians on complex building automation systems.
• Conduct extensive self‑study to maintain technical proficiency in the company’s product lines.
• Assist in the design, configuration and commissioning of building control systems as defined by contract documents, including creating flow diagrams, sequence of operations, BOM, network layouts and electrical schematics.
• Manage project documentation, including as‑built drawings, close‑out documentation, and equipment schedules for submittals.
• Select, order, and track delivery of materials for assigned projects; coordinate factory‑mounting processes; assist with loading and commissioning of system and network‑level controllers.
• Validate system functionality and troubleshoot problems with subcontractors and other trades, ensuring proper operation.
• Provide field change information to the project team for as‑built drawings and software updates.
• Assist with site‑specific training for owner/operator on building control system.
• Participate in release meetings with project field team and recommend upselling opportunities.
• Provide quotes to support recommendations and solutions.

• Dedicatio…