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On-Site CT & IT Help Desk Specialist
Job in
Rocky Hill, Hartford County, Connecticut, 06067, USA
Listed on 2026-08-15
Listing for:
Summit Health Management
Full Time
position Listed on 2026-08-15
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Summit Health Management is seeking an on-site Help Desk Analyst in Rocky Hill, CT to serve as the primary contact for technical support across desktop, remote access, and clinical devices.
You will troubleshoot Windows environments, VPN/VDI, MFA, printers and scanners, and mobile devices, then document tickets with clear steps, follow escalation paths, and contribute to knowledge bases. The role emphasizes patient- and staff-facing service with empathy.
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