Technical Project Manager - Enterprise Applications & Analytics Platforms

Anticipated End Date:

Position Title:

Technical Project Manager
- Enterprise Applications & Analytics Platforms

Location:

This role requires associates to be in-office 1-2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

• Manage multiple concurrent technical projects supporting enterprise applications, infrastructure, analytics platforms, reporting solutions, data integration, and operational technology initiatives.
• Apply enterprise project management methodology throughout initiation, planning, execution, testing, implementation, transition to operations, and project closeout.
• Develop project charters, communication plans, work plans, schedules, budgets, deployment strategies, testing plans, status reports, and project documentation.
• Lead project meetings while managing scope, risks, issues, dependencies, change requests, approvals, resource coordination, and project governance.
• Partner with business sponsors, architects, infrastructure teams, developers, vendors, and operations leaders to deliver technology solutions aligned with business objectives.
• Provide executive-level communication regarding project status, milestones, risks, financial impacts, implementation readiness, and project outcomes.
• Serve as the primary liaison between business operations and Information Technology for assigned projects.
• Facilitate discovery sessions, gather business and functional requirements, coordinate solution design activities, and obtain business approvals.
• Provide guidance for Service Now demand intake, project prioritization, governance processes, and implementation planning.
• Coordinate User Acceptance Testing (UAT), model office testing, implementation readiness, production validation, and operational transition.
• Coordinate technical activities supporting Tableau Server and SAS server environments hosted on Windows Server.
• Coordinate Tableau Server administration activities including site provisioning, user and role administration, Active Directory integration, authentication, licensing, content migration, performance monitoring, software upgrades, release coordination, and end-user documentation.
• Coordinate SAS administration activities including maintenance planning, configuration management, licensing renewals, quarterly hotfixes, software upgrades, production support, and scheduled maintenance windows.
• Partner with Infrastructure teams to coordinate Windows Server maintenance including operating system patching, server backups, virtual machine snapshots, disaster recovery planning, security remediation, and environment readiness.
• Partner with Identity and Access Management teams to coordinate Active Directory security groups, user provisioning, authentication, role-based access control, and governance.
• Support enterprise file integration initiatives involving authorization, eligibility, reporting, data warehouse loads, and application interfaces by coordinating activities across EDI, Client Data Services, Business Intelligence, Operations, vendors, and trading partners.
• Assist with business requirements documentation, testing coordination, implementation support, production validation, issue resolution, and post-implementation support for enterprise technology

Assist with business requirements documentation, testing coordination, implementation support, production validation, issue resolution, and post-implementation support for enterprise technology