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Dispensary Team Lead​/Supervisor

Job in Rocky Hill, Hartford County, Connecticut, 06067, USA
Listing for: Connecticut Social Equity
Full Time position
Listed on 2026-02-16
Job specializations:
  • Retail
    Retail & Store Manager
  • Management
    Retail & Store Manager
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Dispensary Team Lead / Supervisor

About the Role

We are opening a brand-new dispensary in Connecticut and are looking for experienced, motivated Team Leads / Supervisors to help launch and lead our first retail team. This is a ground-floor opportunity to help set the tone, culture, and standards for a new operation.

The Team Lead will support day-to-day store operations, guide bud tenders and support staff, and act as a key liaison between store management and the sales floor. Prior retail leadership experience is preferred, and industry experience is a required.

Key Responsibilities
  • Lead and support bud tenders and front-of-house staff during shifts

  • Open and close the dispensary in accordance with state regulations and company SOPs

  • Ensure compliance with Connecticut laws, company policies, and security procedures

  • Provide excellent customer service and resolve customer concerns professionally

  • Assist with staff training, onboarding, and coaching

  • Monitor sales floor activity, break coverage, and workflow

  • Support inventory controls, cash handling, and point-of-sale procedures

  • Communicate issues, feedback, and operational needs to store management

Qualifications
  • Prior supervisory or team lead experience in retail, hospitality, or customer service required

  • Industry experience required

  • Strong leadership, communication, and problem-solving skills

  • Ability to remain calm and organized in a fast-paced environment

  • High level of professionalism, reliability, and integrity

  • Must be 21+ and able to pass all state and background requirements for cannabis employment in CT

What We Offer
  • Opportunity to help open and shape a new dispensary from day one

  • Competitive pay based on experience

  • Growth opportunities as the store and company expand

  • Supportive leadership and team-focused culture

  • Employee discounts (where permitted by law)

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