Dispensary Team Lead​/Supervisor

About the Role

We are opening a brand-new dispensary in Connecticut and are looking for experienced, motivated Team Leads / Supervisors to help launch and lead our first retail team. This is a ground-floor opportunity to help set the tone, culture, and standards for a new operation.

The Team Lead will support day-to-day store operations, guide bud tenders and support staff, and act as a key liaison between store management and the sales floor. Prior retail leadership experience is preferred, and industry experience is a required.

• Lead and support bud tenders and front-of-house staff during shifts

• Open and close the dispensary in accordance with state regulations and company SOPs

• Ensure compliance with Connecticut laws, company policies, and security procedures

• Provide excellent customer service and resolve customer concerns professionally

• Assist with staff training, onboarding, and coaching

• Monitor sales floor activity, break coverage, and workflow

• Support inventory controls, cash handling, and point-of-sale procedures

• Communicate issues, feedback, and operational needs to store management

• Prior supervisory or team lead experience in retail, hospitality, or customer service required

• Industry experience required

• Strong leadership, communication, and problem-solving skills

• Ability to remain calm and organized in a fast-paced environment

• High level of professionalism, reliability, and integrity

• Must be 21+ and able to pass all state and background requirements for cannabis employment in CT

• Opportunity to help open and shape a new dispensary from day one

• Competitive pay based on experience

• Growth opportunities as the store and company expand

• Supportive leadership and team-focused culture

• Employee discounts (where permitted by law)