Installation Technician, Network Equipment

Are you passionate about technology and supporting first responders? If so, read on!

As a member of NorcomCT’s technical services team, you will be an integral part of our core mission to provide technology solutions and services that help first responders, towns, and cities support and protect their communities. Our technical staff provides “best in class” support to keep our client’s mission‑critical systems up and available every day. Motorola is the world leader in public safety communications and NorcomCT is the premier Motorola partner in New England.

We are currently seeking applicants to join our Fixed Network Equipment (FNE) Implementation Team. A Fixed Network Equipment Installation Technician installs floor and wall‑mounted racks and cabinets, equipment into existing racks and cabinets, network, ground, RF and other low‑voltage cabling, conduit, cable‑management systems, UPS units, camera systems, antennas and antenna cabling on rooftops and on poles utilizing man lifts, as well as outdoor cabinets and cable‑management systems mounted to poles, set on pads, platforms and rooftops.

This position requires basic mechanical, electrical and electronics aptitude and experience with the installation of equipment, low‑voltage cabling and/or antennas.

Pay Rate: $25.00 to $41.00/hour (based on applicant’s skills, experience, training/education, certifications and licenses). Benefits include Medical, Dental, Disability and Life insurance, 401(k), Paid Time Off, Paid Holidays and Profit‑Sharing Bonuses.

• Installs equipment into racks and cabinets and cables between equipment and to external devices.
• Assembles racks/cabinets of equipment, network, RF and ground cabling, conduit and other materials within buildings.
• Installs antennas on rooftops and poles and outdoor cabinets and cable‑management systems on rooftops, pads and platforms.
  • Note:
    
    Poles are accessed with a man lift; this position does not require tower climbing.
• Installs connectors utilizing a variety of tools on RF, network and other specialty low‑voltage cables and tests cables and connectors after installation.
• Drills, bores and cuts various materials using power and hand tools to facilitate installation of cabling and equipment.
• Completes documentation of equipment, system configuration and installation “as built” parameters.
• Powers up equipment and performs initial configuration and verification of proper operation.
• Assembles, mounts, labels and cables equipment in our staging facility. Breaks down and readies equipment for deployment after staging.
• Delivers equipment and materials to offsite locations.
• Troubleshoots and repairs antenna systems, cabling and equipment during and after the implementation process.
• Works with other trades such as tower climbing technicians, excavators, electricians and crane operators.
• Reviews potential work and provides details of labor and materials required to facilitate the creation of client quotes.
• Completes documentation of activities, project/service status, hours, and materials used for client follow‑up, project close‑out, employee payroll and billing.
• Keeps assigned vehicle and work area neat, clean and maintained, and keeps materials, inventory and tools secure and organized.
• Other duties as required.

• Knowledge of basic electronics and mechanical systems. Applicant must be familiar with concepts such as:
  • AC/DC voltage and current
  • Understanding of wire size
  • Switches and relays
  • Use of a Digital Voltmeter (DVM)
  • Low‑voltage cabling
  • Equipment cabling
  • Equipment grounding
• Demonstrated knowledge of mechanical and construction concepts.
• Exceptional attention to detail.
• Excellent customer service skills and ability to provide world‑class support.
• Ability to read and interpret instructions and diagrams.
• Ability to be flexible in a dynamic and changing workday.
• Ability to resolve issues or escalate in a timely manner while following consistent, best practices.
• Ability to work effectively with minimal supervision.
• Excellent problem‑solving skills, with the ability to adapt, be creative and improvise on‑the‑spot solutions to issues encountered.
• Ability to work…