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2-1-1 Crisis Call Center Specialist (Second Shift, Hybrid
Job in
Rocky Hill, Hartford County, Connecticut, 06067, USA
Listed on 2026-08-21
Listing for:
United Way of Connecticut Inc
Full Time
position Listed on 2026-08-21
Job specializations:
-
Social Work
Crisis Counselor
Job Description & How to Apply Below
United Way of Connecticut, Inc. seeks a 2-1-1 Crisis Contact Center Specialist for the second shift in Rocky Hill, CT. The role is hybrid after training and involves responding to calls, texts, and chats from individuals in crisis with compassion and clear documentation.
Typical hours are 3:00 PM to 11:30 PM in a full-time, 24/7 operation. The position offers a training period, a shift differential, and a mission-driven environment focused on safety and support for the community.
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