Billing Coordinator

Overview

UBEO Business Services, the premier provider of business technology products and services, is seeking to hire a Contract Billing Coordinator to join our team in Rocky Mount, NC.

UBEO is a distributor/servicer of document equipment and software solutions. Primary products include Canon, Ricoh, Xerox and Konica Minolta multi-functional equipment and Kyocera printers. UBEO specializes in electronic document management software and integrations.

Department: Administration
Reports To: Contracts Manager
FLSA Status: Full Time / Hourly

Purpose

Administer and maintain billing and contract procedures to ensure accurate and timely billing.

Supervision

Supervised

The Contract Billing Coordinator creates and maintains service contracts in company ERP system.

• Set up new contracts and remove any completed or cancelled agreements in eAutomate
• Prepare customer spreadsheet billing as assigned
• Analyze and correct potential Contract errors received by AR
• Respond to and resolve customer inquiries and contract corrections
• Advise customers and sales professionals on questions, concerns or changes to contracts
• Analyze invoices to resolve leasing, meter and billing for accuracy
• Monitor flow of Contracts through workflow system in a timely manner
• Other duties as assigned

Contacts

Job Related Dimensions

• Strong attention to detail
• Strong communication skills – both verbal and written
• Proficiency in MS Office products (Excel, Word, MS Outlook)
• Proficiency in E-Automate or other similar ERP system
• Proficiency with ECM/Workflow software
• Ability to multitask
• Ability to work in fast paced environment with time sensitive deadlines

Qualifications

HS Diploma or GED

• Ability to sit at a desk for prolonged periods of time
• Ability to talk on the phone and work with various computer tools and applications
• Ability to type and compose written communication in various forms
• Ability to lift 20+lbs on occasion
• Ability to work in fast paced environment

• UBEO offers a competitive compensation package. UBEO also offers an excellent benefits package which is a significant part of our employee s total compensation. Our comprehensive benefits package includes:
• Choice of medical, dental and vision plans that provide our employees and their families with high-quality healthcare, including orthodontia for both adults and child(ren)
• Generous Company Paid Health Reimbursement Account Options to defray deductible expenses
• Company paid life and accidental death and dismemberment insurance for you, your spouse and child(ren)
• Flexible Spending and Health Savings Account Options - Set aside pre-tax dollars to cover out-of-pocket expenses related to health or dependent care
• Voluntary coverages at low group rates including Aflac Insurance - In the event of death or disability, you can help protect your family against the loss of income with various types of insurance
• Pet Insurance, breathe easy knowing Nationwide has your pets covered
• Pre-paid legal coverage, access to experienced attorneys that can help you with any legal issue 24/7
• A generous wealth accumulation program will help you achieve financial security for retirement. We offer a 401(K) Plan w/ Match upon eligibility and Free Financial Counseling
• Generous vacation, holiday, and sick leave programs - as we believe that taking advantage of time away from work is essential for a well-balanced life

UBEO is an Equal Opportunity Employer and considers applicants for all positions without regard to age, sex, color, race, religion, national origin, disability, genetic information or predisposition, military/veteran status, citizenship status, marital status or any other group protected by applicable federal, state or local laws.