Meter Coordinator

Meter Coordinator

Department:
Administration

Reports To:

Meter Collection Supervisor

FLSA Status:
Full Time / Hourly

The Meter Collector contributes to the timely and accurate billing of customers through the collecting and recording of data used to establish usage on supported office equipment.

• Complete daily meter collection assignments
• Call customers to collect meter readings on non-networked devices
• Upload and download meter readings using various software/tools
• Work with internal IT Helpdesk to link data collection tools to customer devices
• Monitors daily “issue” reporting and takes appropriate corrective actions to resolve data collection issues
• Processes the billing on service contracts once valid meters are input
• Provide management and ad-hoc reports utilizing Microsoft Excel
• Effectively communicate with employees and interact with customers in a courteous and appropriate manner
• Other duties as assigned

Supervised

• Internal:
  Exempt, Non-Exempt
• External:
  Current Customers, Vendors

• Strong attention to detail
• Strong communication skills – both verbal and written
• Proficiency in MS Office products (Excel, Word, MS Outlook)
• Proficiency in E-Automate or other similar ERP system
• Proficiency with ECM/Workflow software
  
  Ability to multitask
• Ability to work in fast paced environment with time sensitive deadlines

• HS Diploma or GED

• Ability to sit at desk for prolonged periods of time
• Ability to talk on the phone and work with various computer tools and applications.
• Ability to type and compose written communication in various forms
• Ability to lift 20+lbs on occasion
• Ability to work in fast paced environment