DMV - Admin Specialist

It's the mission of the NC Department of Transportation to connect people, products and places safely and efficiently with customer focus, accountability, and environmental sensitivity to enhance the economy and vitality of North Carolina. We encourage you to consider joining NCDOT where our work not only serves the citizens of North Carolina but has an impact on our world through all modes of transportation.

Please note that all positions close at 12:00 AM on the posted closing date. You must apply by 11:59 PM prior to the posted closing date. This is a repost. Previous applications do not need to reapply and are still being considered.

The Administrative Support Unit is integral to the various Units within the Customer Compliance Services Section, including but not limited to Administrative Hearings, Adjudications, Ignition Interlock, and Medical Review. This position is responsible for processing hearing requests, collecting hearing fees, scheduling hearings, mapping hearing requests, processing refunds, rejecting under payments, receiving, and processing written or electronic inquiries from the public, attorneys, and government officials.

This position also reviews and interprets the driving record and applies to North Carolina General Statutes.

Salary Grade and Salary Range: NC08 $ 39,244 - $68,679

• Experience with collecting fees, balancing a cash drawer, and making electronic deposits.
• Working knowledge of reading, interpreting, and applying policies and procedures, while maintaining compliance with North Carolina General Statutes.
• Working experience using Microsoft Office, to include Word, Excel, and Outlook.
• Working experience with entering and extracting information from mainframe and web-based computer systems and applications.
• Experience providing customer service by phone and/or in person to a diverse clientele.

Some state job postings say you can qualify by an "equivalent combination of education and experience". If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. High school diploma or General Educational Development (GED) diploma and two years of related administrative experience;

or equivalent combination of education and experience. It is important that your application includes all your relevant education and work experience and that you answer all questions associated with the application.

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

The State of North Carolina values the knowledge and experience of our jobseekers and current state employees. Approximately 91 percent of state job classifications allow experience to be substituted for education or do not require a post-secondary degree. Learn more about how you may qualify for a position through education or directly related experience, or a combination of both, with the Education and Experience Equivalency Guide.

All job postings close at 11:59pm the night before the End Date on the posting.

Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.

If you are already a state employee, please search for jobs by clicking here.