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Customer Service Rep Call Center / Support CRM Systems & Management

Service BDC

Job in Rocky Mount, Nash County, North Carolina, 27804, USA
Listing for: Carter Myers Automotive Group
Full Time position
Listed on 2026-08-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support, CRM Systems & Management
Salary/Wage Range or Industry Benchmark: 40000 - 48000 USD Yearly USD 40000.00 48000.00 YEAR
Job Description & How to Apply Below
Carter Myers Automotive Group is seeking a Service BDC professional for CMA's Rocky Mount Toyota. In this role, you will handle inbound and outbound calls, online inquiries, and service appointment scheduling. You'll support customers by confirming maintenance needs, explaining service options, and coordinating with advisors to ensure a smooth visit. Success means maintaining accurate records in our CRM, meeting call and appointment goals, and delivering friendly, professional communication.

Join a collaborative, growth-focused team that values responsibility, excellence, and a superior customer experience.
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