LTSS Service Care Manager

Position Title

LTSS Service Care Manager

6 months with possibility of extension

NC - 2 openings in Rocky Mount and Jacksonville/Wilmington (Candidates must be willing to travel up to 2.5-2.75 hours one way for in-person member visits; mileage and lodging (if required) will be reimbursed)

Day-to-day responsibilities of this position and description of project:

• Managing a case load for healthcare members with LTSS (Long Term Support/Services) needs. Monthly and quarterly member contact and will include 80% travel.
• Will require a driver's license.
• Member assessments and notes. Complete assessments with members, caregivers, or providers to obtain information regarding client status, support system, and need for services for care plan development.
• Monitor delivery of services and follow-up with members, caregivers, or provider s through in person visits and telephonic contact Authorize and coordinate referral for services.
• Ensure provider services are delivered without gaps and identify functional deficiencies in plans of care. Assist in coordinating the development of informal or voluntary services to integrate into the member care plan.

Education/Certification
:

Required:

Bachelor's. Preferred: (none)

Licensure
:

Required:

RN and/or LCSW/LCSW-A/BSN/ADN. Preferred: (none)

Years of Experience
: 2-4+ years of physical health care management experience, 4-6+ years preferred. Hospital CM, Home health, discharge planning, or long-term care experience preferred. Case management and care planning experience.

Preferred
:
Home health experience, community health/member facing, discharge planning.

Disqualifiers
:
No Psych experience such as counseling (must have bedside case management hospital physical as well), no Right out of nursing school, no Nursing homes, no rehab.

Additional Qualities to Look For
:
Virtual, All Microsoft office, experience with electronic medical health records.

Top 3 Must-Have Hard Skills Stack-Ranked by Importance
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