Technical Writer: SOPs, Training & User Guides

Rocky Mount   Writer(w2)

• Contract

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.

We are looking to fill multiple positions for Technical Writing role writes, or supports the development of, various technical documents such as: requirements, specifications, test plans, and user manuals.

• Understands validation concepts in order to produce documentation for validated systems.
• Provides evidence of compliance with legal, business and regulatory requirements.
• Translates highly technical software functions/features into process driven user-friendly materials to support implementation and training of applications.
• Liaises with clients or developers to gather information.
• Organizes, synthesizes medical and business literature, and writes clear, accurate reviews of the literature.
• Creates operational and system qualification documentation in support of Messaging Services implementation. Develops Standard Operating Procedures (SOPs), training materials, and user manuals.