Meter Data & Billing Coordinator

UBEO Business Services, the premier provider of business technology products and services, is seeking to hire a Meter Coordinator to join our team in Rocky Mount, North Carolina.

UBEO is a distributor/servicer of document equipment and software solutions. Primary products include Xerox, Ricoh, Canon, and Konica Minolta multi‑functional equipment and Kyocera printers. UBEO specializes in electronic document management software and integrations.

The primary responsibilities of this position is as follows:

Department: Administration
Reports To: Meter Collection Supervisor
FLSA Status: Full Time/Hourly

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The Meter Collector contributes to the timely and accurate billing of customers through the collecting and recording of data used to establish usage on supported office equipment.

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This position is responsible for collecting meter readings by leveraging meter collection tools as well as direct interaction with customers.

• Complete daily meter collection assignments
• Call customers to collect meter readings on non‑networked devices
• Upload and download meter readings using various software/tools
• Work with internal IT Helpdesk to link data collection tools to customer devices
• Monitors daily “issue” reporting and takes appropriate corrective actions to resolve data collection issues
• Processes the billing on service contracts once valid meters are input
• Provide management and ad‑hoc reports utilizing Microsoft Excel
• Effectively communicate with employees and interact with customers in a courteous and appropriate manner
• Other duties as assigned

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Supervised

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• Strong attention to detail
• Strong communication skills – both verbal and written
• Proficiency in MS Office products (Excel, Word, MS Outlook).
• Proficiency in E‑Automate or other similar ERP system
• Proficiency with ECM/Workflow software
• Ability to multitask
• Ability to work in fast‑paced environment with time‑sensitive deadlines

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• HS Diploma or GED

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• Ability to sit at desk for prolonged periods of time.
• Ability to talk on the phone and work with various computer tools and applications.
• Ability to type and compose written communication in various forms.
• Ability to lift 20+ lbs on occasion.
• Ability to work in fast‑paced environment

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UBEO offers a competitive compensation package. UBEO also offers an excellent benefits package which is a significant part of our employee's total compensation. We strive to provide a broad range of competitive benefits designed to meet your personal needs and priorities. Our comprehensive benefits package includes:

• Choice of medical, dental and vision plans that provide our employees and their families, including domestic partners, with high‑quality healthcare, including orthodontia for both adults and child(ren)
• Generous Company Paid Health Reimbursement Account Options to defray deductible expenses
• Company paid life and accidental death and dismemberment insurance for you, your spouse and child(ren)
• Flexible Spending and Health Savings Account Options – Set aside pre‑tax dollars to cover out‑of‑pocket expenses related to health or dependent care
• Voluntary coverages at low group rates including Aflac Insurance – In the event of death or disability, you can help protect…