Store Manager, Retail & Store Manager

Company Description

Eastern Petroleum Corporation (EP) is a fourth-generation, family-owned business in North Carolina, recognized as an industry leader in the fuel and convenience store market. Operating EP Mart convenience stores and providing wholesale and retail fuel distribution, EP is dedicated to serving local communities and supporting its employees. The company invests in its team through competitive pay, benefits, and opportunities for career advancement.

With a focus on a positive and collaborative work environment, EP serves as a place where employees can build fulfilling, long-term careers.

This is a full-time, on-site role as a Store Manager in Rocky Mount, NC. Store Manager is responsible for the overall management and direct operation of a store operating under the EP Mart banner. Additional responsibilities include effective team leadership, coaching, counseling, store image and achievement of financial results. Store Manager is required to work a minimum of 45 hours per week and one weekend a month.

• Responsible for overall appearance and cleanliness of location.
• Provides guidance and direction to Assistant Manager, Shift Leader and Sales Associates daily
• Maximizes store sales by following direction given by District Manager and implementing merchandising programs, providing information (feedback) and recapping performance of promotional activities.
• Manages controllable costs including but not limited to labor, cash, shrink and expenses.
• Meets or exceeds budgeted goals in these areas.
• Achieves financial objectives set by company, meeting/exceeding annual/monthly budgets.
• Works with District Manager to analyze variances and initiates corrective action within a timely manner.
• Implements and executes company policies and procedures.
• Develop, plan, and attend monthly meetings with staff, discussing any store related issues and ideas, improvement of the store, increase store sales, and implement monthly promotions.
• Contributes and participates in quarterly and yearly company and/or manager meetings.
• Conduct annual performance reviews for Assistant Managers, Shift Leaders and Sales Associates in a positive manner, identifying strengths and opportunities. Creates individual goals for the following year.
• Responsible for staffing, including assistance in recruiting, selection, and orientation processes, assists with employee development and training programs.
• Discusses, communicates, and collaborates all managerial candidates with the District Manager before hiring or promotion offer is presented.
• Ensures compliance with requirements by enforcing adherence to policies and procedures, and governmental regulations; advises store associates of needed actions and reports needed resources and/or compliance/requirement opportunities to the District Manager.
• Implements non-discriminatory related management skills while hiring, training, counseling, motivating and separating employees.
• Execute procedures to ensure increased profitability for the store, developing salespeople and management to become invested in their location.
• Implements and executes programs to maintain inventory control installed by District Manager and hold personnel accountable for non-compliance.
• Ensures execution of all security, mystery shop, in-stock, health and safety programs.
• Completes Gas Price Surveys and Gas Price Changes correctly and in required time frames.
• Conducts cash audits of each associate monthly.
• Counts and records operational funds (register, safe, etc.) daily.
• Conducts a store walk upon arrival and directly before leaving to assess and prioritize duties and objectives for associates.
• Counts and records all lottery scratch tickets within location daily and ensures management staff completes.
• Conducts ATM audits daily and ensures management staff completes.
• Counts and records all cigarette product within location daily and ensures management staff completes.
• Manages Deli program, maintaining/exceeding gross margin % expectations and hold all involved accountable.
• Completes and successfully transmits a grocery order to our grocery distributor within requested time frames.
• Ensures vendors meet expectations by evaluation of performance and developing partnerships.
• Participates in Shrink Investigations, whether at assigned store or requested by District Manager, cooperating, and identifying opportunities.
• Ensures implementation of marketing plans and initiatives by communicating with all associates, identifying expectations each month.
• Implements and enforces all policies, regulations, and procedures for all age verification products, holding all associates accountable.
• Secures and protects all company assets (inventory, property, cash, lottery, etc.) by adhering to responsibilities, job description, safety regulations, etc.
• Prepares, counts, verifies, records, and takes deposit daily, ensuring all management staff completes in absence of store manager.
• Identify, communicate, and resolve any maintenance issues in the…