USA) Auto Care Center Coach

Position Summary

Drives sales and financial performance in the Auto Care Center and service area by receiving and stocking merchandise, ensuring effective merchandise presentation, accurate and competitive pricing, proper signing, instock and inventory levels, budgeting and forecasting sales, assessing economic trends and community needs, and ensuring that sales and profit goals are achieved. Implements plans to correct any deficiencies. Provides customer service and assistance by acknowledging the customer, identifying customer needs, assisting with purchasing decisions, locating merchandise, resolving customer issues and concerns, promoting products and services while maintaining a safe shopping environment, creating and processing customer requests and service orders in accordance with company policies and procedures, explaining Auto Care Center and automotive products and services, ensuring technicians are trained and certified on service related procedures and staging customer vehicles, and assisting with workflow as necessary.

Maintains the Auto Care Center and automotive sales floor and service area by stocking and rotating merchandise, removing damaged or out‑of‑date goods, setting up cleaning and organizing product displays, signing and pricing merchandise, securing fragile and high‑value items, maintaining equipment, handling customer and merchandise claims and returns, zoning the area, ordering, arranging, and organizing merchandise supplies, and monitoring the Auto Care Center for environmental disposal compliance such as batteries, tires, oil and OSHA requirements to ensure customer safety and satisfaction.

Coordinates completion and oversight of job‑related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, identifying and communicating goals and objectives, building accountability for and measuring progress in achieving results, identifying and addressing improvement opportunities, demonstrating adaptability, and promoting continuous learning.

Provides supervision and development opportunities for associates by hiring, training, mentoring, assigning duties, providing recognition, and promoting a belonging mindset in the workplace.

Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans, utilizing and supporting the Open Door Policy, and providing direction and guidance on applying these in executing business processes and practices.

Focuses on respect for the individual by building high‑performing teams, embracing differences, creating a workplace where associates feel seen, supported, and connected, attracting and retaining the best talent, and recognizing others’ contributions and accomplishments.

Acts with integrity by maintaining and promoting the highest standards of ethics and compliance, modeling Walmart values, holding oneself and others accountable, supporting Walmart’s goal of becoming a regenerative company, and contributing to local giving and waste reduction.

Serves customers and members by putting the customer first, considering how, where, and when customers shop, applying the EDLP and EDLC business models, making decisions based on data insights, and balancing short and long‑term priorities.

Strives for excellence by displaying curiosity, taking calculated risks, demonstrating courage and resilience, encouraging learning from mistakes, adopting and encouraging the use of new technologies and skills, and supporting others through change.

Benefits

At Walmart, we offer competitive pay as well as performance‑based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision, and dental coverage. Financial benefits include 401(k), stock purchase, and company‑paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short‑term and long‑term disability, company discounts, Military Leave…