Clinique Consultant

Company Description

Belk, Inc. is a Charlotte-based, privately-owned department store company that has grown from a single store opened in 1888 into a major retail presence in the southeastern United States. Built on a legacy of offering quality products at competitive prices, Belk emphasizes treating customers like family and supporting local communities. Over time, the company has modernized its operations, expanded product offerings, and embraced new technology to enhance the shopping experience.

Today, Belk serves customers at nearly 300 stores in 16 southeastern states, online at , and through a mobile app, providing convenient options for a wide range of shoppers.

The Clinique Consultant role at Belk is a full-time, on-site position based in Rocky Mount, NC. In this role, the consultant provides personalized skincare and cosmetic consultations, helping customers select Clinique products that meet their individual needs and preferences. Day-to-day responsibilities include greeting customers, demonstrating products, applying makeup or skincare as needed, and maintaining a clean, well-organized counter that reflects brand standards.

The consultant also supports sales goals by building long-term relationships with customers, managing product replenishment, and participating in promotional events and trainings. Collaboration with store leadership and Clinique representatives is expected to ensure consistent service, product knowledge, and adherence to company and brand guidelines.

• Strong customer service and interpersonal skills, with the ability to build rapport and provide a welcoming, inclusive experience.
• Solid product knowledge and interest in skincare and cosmetics, including an understanding of skin types and basic skincare routines.
• Experience or aptitude in training and development, such as learning new product lines quickly and sharing information with team members.
• Ability to meet sales goals, handle multiple customers, and manage time effectively in a fast-paced retail environment.
• Excellent verbal communication skills and a professional, polished presentation.
• Prior retail or beauty industry experience is preferred; cosmetic certification or training is a plus.
• Ability to stand for extended periods, perform product demonstrations, and work a flexible schedule, including evenings, weekends, and holidays.