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Client Insights Manager
Job in
Rocky River, Cuyahoga County, Ohio, 44116, USA
Listed on 2026-07-14
Listing for:
Roundstone
Full Time
position Listed on 2026-07-14
Job specializations:
-
Business
Client Relationship Manager
Job Description & How to Apply Below
Roundstone is seeking a Customer Outcomes Manager (COM II) in Ohio to serve as the operational backbone of outcomes management, turning process, documentation, and data into a trusted client experience. You will work with the Regional Practice Leader and COM teams to ensure renewals, plan documents, and reporting reflect accuracy and foresight, directly shaping client retention.
This role manages the renewal and termination process for Bywater, our in-house TPA, and supports advisors and
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