Lead Front Desk Receptionist

Patient Experience Team Member (Lead Front Desk Receptionist) - The Edge Men's Health Clinic
Award-Winning Team | Growth Opportunity | Monday-Thursday Schedule

The Edge Men's Health Clinic-recently named 2025 Best of Northwest Arkansas:
Men's Clinic
-is seeking a polished, energetic, and service-driven Patient Experience Team Member to join our growing team.

We are part of a highly respected network of healthcare practices, alongside Renew Aesthetics (2025 Best Weight Loss Clinic) and Ozark Regional Vein & Artery Center (2025 Best Vein Center). Together, we are known for delivering exceptional patient care, innovative treatments, and a premium experience.

If you thrive in a fast-paced environment, enjoy connecting with people, and take pride in creating a welcoming and efficient front office experience, we would love to meet you.

• Greet patients warmly and create a positive, professional first impression
• Deliver a high-touch, concierge-style experience throughout the patient visit
• Manage front desk communications including phone calls, texts, emails, and inquiries
• Coordinate and optimize the appointment schedule to ensure smooth clinic flow
• Handle scheduling changes with professionalism, empathy, and efficiency
• Assist with patient check-in/check-out and accurately process payments
• Educate patients on services, promotions, and products as appropriate

• Friendly, polished, and professional presence
• Strong communication and interpersonal skills
• Ability to multitask and stay organized in a busy environment
• High attention to detail and accuracy
• Comfortable using multiple systems (e.g., scheduling software, Word, Excel)
• Team-oriented with a positive, adaptable mindset

• Minimum 2 years of medical scheduling or front office experience (required)
• Minimum 2 years of computer experience (required)
• Bilingual (English / Spanish) preferred

• Monday-Thursday | 7:00 AM - 4:00 PM
• 30‑minute unpaid lunch
• In‑person role located in Rogers, AR

• $15-$20/hour, depending on experience
• 401(k)
• Health, dental, vision, and life insurance
• Disability insurance
• Paid time off

• Be part of an award-winning, growing organization
• Work in a collaborative, team-oriented environment
• Opportunity for growth across multiple specialty clinics
• Consistent weekday schedule with long weekends

• Applicants must be able to reliably commute to Rogers, AR 72758 or relocate prior to start.