Supply Chain Customer Collaboration Analyst, Sr

Supply Chain Customer Collaboration Analyst, Senior

Job Number: 26-00259

Use your skills where innovative technology solutions begin.

ECLARO is looking for a Supply Chain Customer Collaboration Analyst, Senior for our client in Rogers, AR.

ECLARO’s client is a leading consumer products company with a global presence. If you’re up to the challenge, then take a chance at this rewarding opportunity!

• The Supply Chain Customer Collaboration Senior Analyst position is focused on leading the end-to-end customer collaboration process with a focus on service metric improvements and mutually beneficial, efficient supply chain solutions.
• This position will be responsible for partnering with the commercial team to support strategic planning and execute against growth/volume opportunities through identification and quantification of end to end supply chain savings and be the point person for operational execution of all modular changes and item transitions.
• The Senior Analyst will develop, grow, and maintain strong relationships with our customers, the customer development team and several other cross-functional teams.
• The individual will drive supply chain activities focusing on meeting customer goals, understanding data trends to support planning, sales and inventory along with innovating current processes to increase customer teamwork through analytics development.
• This role will need robust analytical skills, communication skills and leadership skills to leverage both internal and external data to maximize customer satisfaction, best in class service and aligned demand plans.

Pay Rate: $37.84-$45.00/Hour

• Manage the retail environment forecast and demand plan & KPIs
• Provide the internal forecast and demand plan by leveraging internal and customer data (Order projections, POS, inventory levels, lead times, EOQ, etc.) to make the right decisions to support the short and long term commercial plans
• Work cross-functionally to provide insightful data to support the customer and Client strategic KPIs (Demand plan accuracy, inventory levels, in-stock metrics, case fill, on-time, truck utilization, logistics deductions, etc.)
• Leads all strategic forecasting conversations and provides proactive communication around supply and demand challenges to our cross-functional partners.
• Leverages all customer order and inventory data to create the best demand plan with a 12-month rolling horizon
• Manage and influence the demand plan for the retail environment, providing long term planning strategies
• Collaborates with our CBS team (Order to Invoice, SNP and Logistics), Transportation, Warehousing and several other functions to ensure excellent order fulfillment
• Coordinates and supports the execution and tactical cross-functional meetings to deliver customer results
• Builds strong relationships with our customers and maximizes the data to facilitate information sharing and continuous improvement
• Leads all customer facing communication, including but not limited to supply risks, potential disruptions and continuous improvement projects and initiatives to support customer and consumer needs.
• Ensures learnings are captured throughout analysis and leverages lessons learned from prior initiatives to optimize results
• Supports new item transitions, in/outs, promotional vehicles and item changes to ensure there’s minimal to no slow moving-obsolete inventory, and no impacts to in-stock
• Is responsible for ensuring correct master data and understanding and compliance of vendor programs.
• Cross-functional project leadership
• Works with cross-functional partners and provides retailer specific needs to ensure projects are on track and meeting customer and Colgate needs.
• Leads and develops the team by providing guidance and facilitating learning opportunities and coaching to best support the retail environment and Client.

• Must have Walmart experience
• Excellent communication, negotiation and presentation skills
• Advanced Excel skills (Pivot Tables, VLOOKUP, Slicers) with the ability to create tools, manipulate, and analyze data
• Demonstrated analytical approach to management of supply chain, root causing…