Customer Strategy & Planning Manager

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

About the Walmart Biscuit Business:
The Walmart Biscuit team represents over $2B in annual sales, making it one of Mondelēz’s largest and most strategic customers. This role serves as the strategic hub, integrating insights across Sales, Finance, and Revenue Growth Management (RGM) to drive profitable growth and execution excellence.

The Business Strategy and Planning Manager is a critical support role on the Walmart Biscuit team, responsible for end‑to‑end planning, analytics, and strategic support. Reporting directly to the Walmart Customer Vice President – Biscuit, this role partners closely with Sweet and Savory business leads, the sales finance manager, and the RGM lead. The ideal candidate brings a strong foundation in sales, customer planning, and category analytics leveraging both Nielsen/Circana & Scintilla.

• Serve as the central planning and strategy lead for the Walmart Biscuit business, representing $2B in annual sales.
• Lead development of customer volume, promotional, and financial plans, ensuring alignment across Sales, Finance, and RGM.
• Act as the primary analytical engine for the team, leveraging syndicated data (e.g., Nielsen, Circana) to identify growth opportunities, risks, and performance gaps.
• Partner closely with the Walmart Customer Vice President, Sweet and Savory business leads, Sales Finance, and RGM to strengthen annual and in‑year plans.
• Support the team on building robust promotional plans, including analysis of trade efficiency, volume forecasts, and post‑event performance.
• Develop, deploy, and track pallet‑ready displays and display compliance.
• Lead sell‑through tracking and performance analysis for Limited Time Offerings (LTOs) across both Sweet and Savory portfolios.
• Work cross‑functionally to support the creation of internal quarterly and annual planning materials, including leadership‑ready storytelling and performance summaries.
• Serve as a thought partner and insight generator, using category and shopper analytics to enhance the annual plan and challenge the status quo.
• Provide ad hoc analysis and insights to support business decisions, customer conversations, and leadership requests.

• Minimum seven years of experience in CPG sales, sales strategy, or planning.
• Highly efficient in Microsoft Office, Nielsen (preferred), and Scintilla.
• Strong background in Sales, Customer Planning, Category Management, and Commercial Analytics.
• Demonstrated experience leveraging syndicated data to drive strategy and decision‑making.
• Understanding of Walmart’s retail model, planning cadence, and performance metrics.
• Proven ability to operate in a highly matrixed environment, influencing across Sales, Finance, and RGM.
• Highly analytical with the ability to translate data into clear, actionable insights and executive‑ready narratives.
• Strong organizational skills with the ability to manage multiple priorities in a fast‑paced environment.
• Bachelor’s degree or higher; MBA preferred.

The base salary range for this position is $122,000 to $167,750, depending on experience, skills, education, and location. In addition to base salary, the position is eligible for a highly competitive bonus program with potential for over achievement based on performance and company results.

Mondelez International offers a comprehensive benefits package including health insurance, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave, education-related programs, paid holidays, and vacation time. Some benefits have eligibility requirements; many are subsidized or fully paid by the company. No relocation support is available.

The United States is Mondelēz International’s largest market. We produce our well‑loved household favorites to provide consumers with the right snack at the right moment, made the right way. Offices, sales, manufacturing, and distribution locations across the U.S. ensure that iconic brands—Oreo, Chips Ahoy!,…