Senior Supply Chain Customer Collaboration Analyst

Senior Supply Chain Customer Collaboration Analyst Hybrid in Rogers, AR (Mon-Thu onsite, Fri remote) Contract until August 2026

Hours:

8:30 AM – 5:00 PM CST

Job Description:

Position

Purpose:

The Supply Chain Customer Collaboration Senior Analyst position is focused on leading the end‑to‑end customer collaboration process with a focus on service metric improvements and mutually beneficial, efficient supply chain solutions. This position will partner with the commercial team to support strategic planning and execute against growth/volume opportunities through identification and quantification of end‑to‑end supply chain savings and serve as the point person for operational execution of all modular changes and item transitions.

The Sr Analyst will develop, grow, and maintain strong relationships with our customers, the customer development team, and several other cross‑functional teams.

The individual will drive supply chain activities focusing on meeting customer goals, understanding data trends to support planning, sales and inventory, and innovating current processes to increase customer teamwork through analytics development. This role will require robust analytical, communication, and leadership skills to leverage both internal and external data to maximize customer satisfaction, best‑in‑class service, and aligned demand plans.

• Manage the retail environment forecast and demand plan & KPI framework: provide an internal forecast and demand plan by leveraging internal and customer data (order projections, POS, inventory levels, lead times, EOQ, etc.) to make decisions that support short‑ and long‑term commercial plans; collaborate cross‑functionally to support customer and client strategic KPIs (demand plan accuracy, inventory levels, in‑stock metrics, case fill);
  
  lead strategic forecasting conversations and proactively communicate supply and demand challenges to partners.
• Coordinate and support the execution of tactical cross‑functional meetings to deliver customer results: build strong relationships with customers, maximize data to facilitate information sharing and continuous improvement, lead all customer‑facing communication, and manage supply risks, potential disruptions, and continuous improvement projects and initiatives.
• Lead cross‑functional project leadership: work with partners to ensure projects are on track and meet customer and client needs; influence demand planning for the retail environment, provide long‑term planning strategies, support new item transitions, in‑/outs, promotional vehicles and item changes to minimize slow‑moving or obsolete inventory, and ensure correct master data compliance.

• Must have Walmart experience.
• Excellent communication, negotiation and presentation skills.
• Advanced Excel skills (pivot tables, VLOOKUP, slicers) with the ability to create tools, manipulate, and analyze data.
• Demonstrated analytical approach to managing supply chain, root‑causing constraints and service issues and providing solutions.
• Advanced forecasting skills (SAP APO preferred) and understanding of statistical models and projections.
• Strong functional/technical knowledge of supply chain processes with a proven ability to understand the impact of decisions and changes on end‑to‑end supply chains and convert strategy into results.
• Passion for continuous improvement.
• Ability to thrive under pressure and operate effectively in a high‑paced environment while staying organized, disciplined and managing multiple projects simultaneously.
• Ability to problem‑solve independently.

• Experience with DOMO, Google Business Suite, Scintilla, Google Looker Studio, Sigma Computing.