Sr. Relationship Manager

What you’ll be doing

As a member of the Commercial Banking team, you’ll work with our clients to create end-to-end financial solutions to help build a comprehensive approach to finance growth, manage cash flow, increase efficiency and mitigate risk.

As the Senior Relationship Manager, Commercial Banking Mid‑Market, you’ll be responsible for meeting the needs of clients and driving business growth in the commercial segments, leveraging partnerships with the broader market team to deliver a broad range of Commercial Banking solutions.

You will manage and grow a portfolio of Commercial Banking clients by proactively developing new business opportunities in the community and ensuring clients’ day-to-day banking needs are being met at the highest level.

As a strategic partner to Canada’s leading companies, you’ll deliver flexible business solutions, dedicated expertise and timely advice to help clients realize their goals.

• Relationship building‑ Develop new client relationships through business development activities, leveraging referral sources, existing clients and centres of influence. Actively monitor and manage these relationships by fully understanding our clients’ goals, purpose and the status of their business.

• Teamwork‑ Work with internal partners to connect clients with opportunities. Commit to building a profile in the local business community to leverage that profile into effective working relationships with new and existing clients and internal partners.

• Client experience‑ Proactively assess clients’ needs and propose solutions to meet those needs. Interact with assigned clients as necessary to facilitate prompt response to questions, enquiries or issues in order to provide “best in class” service. Apply acquired industry/company knowledge to the development of client/prospect proposals for financial and strategic solutions to meet client needs.

• Client‑focused. You engage with purpose to find the right solutions and go the extra mile because it is the right thing to do.

• Experience‑based. You demonstrate experience in Commercial or Business Banking, business development skills, and a solid understanding of financial statements and account principles including valuation techniques and cash‑flow analysis. You have experience managing the credit quality of a portfolio of commercial banking clients that have credit needs, generally in the $250K‑$5MM range, and/or complex cash‑management requirements.

• Ownership mindset. You thrive when you’re empowered to take initiative, go above and beyond, and deliver results.

• Educational credentials. You have a degree/diploma in Business, Finance, Accounting, or a related field.

• Values‑aligned. You bring your real self to work and live our values – trust, teamwork and accountability.

• CIBC is committed to creating an inclusive environment where all team members and clients feel they belong. We seek applicants with a wide range of abilities and provide an accessible candidate experience.

• You need to be legally eligible to work at the specified location(s). If you need accommodation, contact the hiring team.

• We may ask you to complete attribute‑based assessments and other skills tests (such as simulation, coding, MS Office) as part of the application process.

MI‑171 Monroe Ave NW

Regular

40

Analytical Thinking, Business Banking, Business Development, Client Service, Financial Advising, Portfolio Management, Results‑Oriented