Sr. Client Services Manager

Summary

Senior Client Services Manager

At our Company, we grow People, Brands, and Businesses! We are seeking a dynamic Senior Client Service Manager (Sr CSM) to be responsible for the creation, approval, and implementation of programs and events in the customer stores, partnering with clients to drive the incremental sale of events. These responsibilities include engaging clients to increase the sale of events into the store, project development, budget management, execution monitoring, issue resolution, reporting, and invoicing.

The Sr CSM must also manage all related financial activities while providing a high level of service to client representatives and co‑workers and assisting the organization in achieving a service excellence culture.

Take this opportunity to join North America’s leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!

• Full‑Time Benefits (Medical, Dental, Vision, Life)
• 401(k) with company match
• Training and Career Development
• Generous Paid Time‑Off

• Perform project management duties to include event program tracking, timeline development and management, budget management, pre‑and post‑promotional analysis, and reporting.
• Make autonomous decisions on behalf of company strategy.
• Develop effective client and retailer relationships to facilitate communication and execution with internal departments so deliverables are successfully achieved. Work with clients to increase events in the store, monitor event success, provide reports and feedback to the client.
• Drive sales to meet and exceed sales targets.
• Monitor and adjust project budgets and billing to ensure accuracy and timeliness.
• Oversee timeline revisions.

• Bachelor's Degree or equivalent experience is required.
• 1‑3 years of experience in Consumer products, brand, or agency sales.
• Experience in event execution and/or sales preferred.
• Possess negotiation, project management, research, analysis, and presentation skills.
• Good sales presentation and development skills.
• Creative thinker and self‑starter who can handle multiple tasks and projects simultaneously.
• Strong organization, negotiation, and problem‑solving skills.
• Ability to present to large and small groups in a variety of settings.
• Excellent written and verbal communication skills.
• Team player with a positive attitude.
• Proficient in MS Word, Outlook, Excel, PowerPoint.

Job Will Remain Open Until Filled

The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.