Sales & Fulfillment Coordinator

YuMe Toys (part of the Maxx Group) is an award-winning global toy brand that dreams of bringing people together through imagination, fun, and entertainment.
Yu Me , inspired by the word meaning “to dream” in Japanese, is recognized for its highly stylized designer plush, surprise capsules, and other toy lines, which have gained strong momentum in North America, Europe, the Middle East, and Asia since 2018. The Yu Me brand represents high-quality plush, collectibles, and toys featuring popular entertainment and pop-culture franchises such as Netflix's Stranger Things and Squid Game, Sanrio's Hello Kitty & Friends, Disney, Warner Bros.'

Wizarding World and DC Comics, Hasbro's Transformers, Crunchyroll's Jujutsu Kaisen, Solo Leveling, Kaiju No. 8, and many others.

We are seeking a highly organized and detail-oriented Sales & Fulfillment Coordinator to support our growing retail business across major accounts including Walmart, Target, Sam's Club, Costco, Five Below, e-commerce, and specialty retailers. This role provides immediate hands-on experience with the sales lifecycle of major retail accounts, while supporting order processing, routing, and warehouse communications for our growing toy business. This role offers visibility into the entire product lifecycle—from concept to launch—and ensures retailer orders flow smoothly from forecast and purchase order through delivery.

The coordinator will maintain accuracy and compliance with retailer requirements while working closely with Sales, Operations, Account Services, Warehouse teams, and our overseas offices to drive execution excellence.

We currently operate on a 4-days-in-office, 1-day-remote hybrid schedule; local candidates are preferred.

• Support Walmart and other key retail account management activities
• Manage retailer systems, item setup, maintenance, and ongoing updates
• Prepare and maintain sales reports and retailer documentation
• Monitor inventory levels, replenishment flow, and item performance
• Support buyer meetings, line reviews, and showroom preparation

• Work closely with the Sales team to ensure all orders align with customer expectations
• Receive, review, and process retailer POs through EDI systems (e.g., SPS Commerce, True Commerce, Walmart Retail Link, Target Partners Online)
• Validate pricing, item setup accuracy, quantities, pack configurations, ship windows, and vendor requirements before confirming
• Monitor and resolve EDI errors, ASN issues, acknowledgments, and transmission failures
• Maintain internal order tracking dashboards and proactively update teams on order status
• Maintain compliance with all retailer-specific documentation and data standards
• Request routing with major retailers (Walmart, Sam’s Club, Target, Amazon, Five Below, etc.)
• Generate and validate ASNs, BOLs, packing lists, pallet labels, and all shipping documentation
• Coordinate pickup appointments, freight bookings, and delivery schedules
• Communicate with overseas Production and Account Services teams on inventory, shipping schedules, and compliance requirements
• Track shipments and proactively resolve exceptions, delays, or compliance issues

• Communicate with the warehouse daily on order status, pick/pack needs, labeling, and special customer requirements
• Ensure inventory availability and accuracy prior to confirming orders
• Monitor inbound container schedules and coordinate outbound priority shipments
• Support warehouse with any retailer-specific labelling or packaging instructions (PDQs, pallet programs, club packs)

• Previous experience supporting Walmart and/or other major retail accounts
• Strong knowledge of major retail portals, including Walmart Retail Link / Scintilla / NOVA / Supplier One, Amazon Vendor Central, Target Partners Online, or similar systems
• 1+ years of experience in EDI, order processing, logistics coordination, supply chain operations, or vendor compliance
• Experience with replenishment planning and inventory management
• Experience creating and troubleshooting ASNs, BOLs, and EDI document flows (850, 856, 810)
  Highly organized and excellent attention to detail
• Strong communication skills…