Customer Development Manager, Walmart, Oral Care eComm

Customer Development Manager, eCommerce Oral Care, Walmart

Location: Rogers, Arkansas (Hybrid)

Travel: up to 10% of time

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries, specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition.

In today’s rapidly evolving digital landscape, the eCommerce Customer Development team offers a premier opportunity to drive strategic growth. We are seeking a motivated eCommerce Customer Development Manager to oversee our Oral Care business with Walmart.

The role involves translating brand strategies into high-performing digital sales and marketing plans for  (Site & App). Based in New York, you will collaborate closely with Marketing, Digital Commerce, Content, and Supply Chain teams to establish Colgate as Walmart’s preferred digital category partner.

• Strategic Leadership: Lead digital engagement with Walmart, leveraging deep insights into customer operations, digital shoppers, and category trends to drive sales and market share.
• P&L Management: Own the eCommerce P&L. Deliver on KPIs including Net Sales, Gross-to-Net (GTN), Profit, and Market Share while aligning with Walmart’s Joint Business Plan (JBP) goals.
• Data-Driven Insights: Master analytics tools—including Walmart Scintilla data—to monitor performance, identify growth opportunities, and guide strategic decisions.
• Commercial Planning: Own end-to-end eCommerce planning, forecasting, and the 5
  
  Ps. Provide strategic portfolio recommendations for  during annual line reviews.
• Cross-Functional Execution: Partner with Omni Category Management, Search, Content, and Shopper Marketing teams to optimize the digital shelf and maximize brand engagement.
• Supply Chain Alignment: Collaborate with Walmart’s eCommerce supply chain and Colgate’s CPFR teams to ensure seamless product availability and optimal inventory health.
• Internal Advocacy: Serve as the eCommerce Champion within Colgate’s Walmart team, scaling best practices across the organization.

• Digital & Data Enthusiast: You possess a genuine passion for eCommerce and analytics, constantly staying ahead of digital trends to elevate the online shopper experience.
• Strategic Collaborator: You excel at connecting the dots across cross-functional teams to build robust, insights-driven customer plans.
• Entrepreneurial Thinker: You thrive in fast-paced environments, actively driving change, navigating ambiguity, and unlocking new growth channels.
• Curious Learner: You routinely analyze what works and what doesn’t, using data-driven evaluation to continuously refine commercial tactics.

• Education: Bachelor’s Degree.
• Experience: Minimum of 3 years in commercial roles managing omni-channel or online customers within Consumer Packaged Goods (CPG) or an adjacent industry.
• Communication: Exceptional presentation and relationship-building skills to effectively influence internal teams and Walmart partners.
• Tools: High proficiency in Microsoft Excel and Google Suite.
• Attitude: A proactive, team-oriented, and results-driven mindset.

• Direct experience managing retail accounts like Walmart and familiarity with their data ecosystem (Scintilla, Digital Landscapes, Supplier One).
• Experience utilizing industry standard tools for Digital Shelf optimization.
• Background in Customer Management, Digital Agencies, Shopper Marketing, or Brand Management.

Salary Range: $86,000.00 - $ USD

Pay is determined based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit-sharing, and long-term incentives for executive-level roles.

Benefits include medical, dental, vision, basic life insurance, paid parental leave, disability coverage, 401(k) with company matching, minimum of 15 vacation days (hourly employees 120 hours), 13 paid holidays, and paid sick leave (adjusted by role & location).

Colgate is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, ethnicity, age, disability, veteran status, marital status, or any other characteristic protected by law.

We invite you to apply online through our careers portal. Please include your resume/CV and a cover letter. Only applications submitted via our official portal will be considered; email submissions cannot be accepted.