Business Operations Analyst

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Professional Rogers, AR, US

Products and solutions with purpose.

At Kiefer Sage, we build amazing talent who build amazing businesses that make a difference in overlooked and underserved markets.

• Love:
  We lead with empathy, respect, and care for others.
• Grit:
  We persevere with determination and resilience.
• Humility:
  We remain grounded, open-minded, and eager to learn.
• Own It:
  We take accountability and deliver with integrity.
• Make It Better:
  We pursue continuous improvement and innovation.

We invest in our people by supporting their well-being, growth, and success.

• Medical, Dental, and Vision Insurance
• Life Insurance
• Short-Term and Long-Term Disability
• Free Virtual Urgent, Mental Health Care, and Primary Health Care
• 401(k) Retirement Plan
• Tuition Reimbursement

We’re looking for a Business Operations Analyst to help Spray master improve visibility into customers, markets, projects, and business performance.

This role supports Sales, Product, Marketing, and Operations by gathering and analyzing information that helps the team identify opportunities, prioritize efforts, forecast the business, and measure results.

You’ll work with customer, sales, market, project, and operational data to help answer important business questions and provide leaders and commercial owners with accurate, useful information for decision-making.

The ideal candidate is analytical, curious, organized, and eager to learn. This role is well suited for someone early in their career who is comfortable working with data, enjoys research and problem-solving, and wants broad exposure to how a growing business operates.

• Research strategic customers, including company profiles, locations, growth activity, known projects, and competitive information
• Use tools such as Zoom Info to research target companies, contacts, and stakeholders
• Use available resources to identify current and upcoming construction projects
• Research architecture and design firms, including company profiles, relevant markets, contacts, and current projects
• Identify applicable projects associated with priority customers and trained design firms
• Support Size of Prize analysis to help prioritize strategic accounts, design firms, projects, and opportunities

2. Maintain Aggregated Business Forecast & Performance Reporting

• Consolidate forecast inputs from commercial owners across routes into an aggregated business forecast
• Maintain and update the business forecast as opportunity timing, likelihood, and customer expectations change
• Track actual performance against forecast and report meaningful changes
• Provide recurring performance reporting to commercial owners and leadership
• Provide aggregated forecast information to Operations/Purchasing to support planning
• Consolidate opportunity and project information across commercial routes
• Maintain visibility into opportunity stage, value, expected timing, source, and owner
• Develop pipeline views that show what opportunities are in play and how they are progressing
• Track pipeline movement and meaningful trends over time
• Analyze historical sales and installed‑base information to identify potential replacement opportunities
• Identify potential expansion opportunities within existing customers
• Provide replacement and expansion opportunity data to the appropriate commercial owners
• Support prioritization of opportunities based on available sales, customer, and market information

5. Collect & Analyze Customer Insights

• Collect and report results from strategic customer pilots
• Organize…