Communication Services Operator Rogers
Listed on 2026-02-19
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Customer Service/HelpDesk
Clerical, Admin Assistant, Call Center / Support, Office Administrator/ Coordinator
Overview
Under general supervision, answer all incoming calls; connect incoming and outgoing calls; page physicians; obtain long‑distance information and place calls for physicians, personnel, and families; provide patient information. Receive class registration and physician referral calls. May serve as dispatcher for Safety and Security, Maintenance departments, and other offsite locations.
Find your calling at Mercy!
Position DetailsUnder general supervision, answer all incoming calls; connect incoming and outgoing calls; page physicians; obtain long‑distance information and place calls for physicians, personnel, and families; provide patient information. Receive class registration and physician referral calls. May serve as dispatcher for Safety and Security, Maintenance departments, and other offsite locations.
QualificationsEducation:
High school diploma or equivalent.
Experience:
Telephone or customer service experience beneficial.
- Basic computer and keyboarding skills
- Must be able to navigate multiple computer software systems simultaneously
- Ability to communicate clearly in English both orally and written
- Knowledge of Microsoft Office
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
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